Main Products:
Services:
First: The Company’s Vision:
Globally recognized as the leading university in the region for excellence in educational innovation, research, and student leadership development that serves the changing needs of the nation in economic, social and cultural advancements
1-Which one of the following sentences reflects precisely the reality of this vision?
No |
Choose one of the following answers |
|
2-1 |
It explains precisely what the company wants to become. |
|
2.2 |
It explains what the company wants to become |
|
2.3 |
It doesn’t explain what the company wants to become. |
ü |
2-To what degree you agree/disagree with each one of the following features of the current vision?
Items |
Completely Agree |
Agree |
Disagree |
completely disagree |
|
3.1 |
It is inspiring stakeholders and energize them. |
ü |
|||
3.2 |
It helps to return to whenever we get confused about our business goal or its subordinate business objectives. |
ü |
|||
3.3 |
It says something about us, our organization, our operating environment, our dream |
ü |
|||
3.4 |
This vision is short with memorable and powerful phrase. |
ü |
|||
3.5 |
It evokes a reader emotion |
ü |
|||
3.6 |
It helps build a picture, the same picture, in people’s minds. |
ü |
Second;The Company’s Mission Statement:
3-Write down the mission of the company;
4- Review the company’s mission and explain the degree of each of the following components is presented;
Mission Statement Components |
ClearlyMentioned |
Fairly Mentioned |
Not Mentioned |
2.1-Customers; -Who are the firm’s customers? |
ü |
||
2.2- Products or services; – What are the firm’s major products or services? |
ü |
||
2.3-Markets; – Geographically, where does the firm compete? |
ü |
||
2.4- Technology; – Is the firm technologically current? |
ü |
||
2.5- Survival, growth, and profitability; – Is the firm committed to growth and financial soundness? |
ü |
||
2.6- Philosophy; – What are the basic beliefs, values, aspirations, and ethical priorities of the firm? |
ü |
||
2.7- Self-concept (distinctive competence); -What is the firm’s major competitive advantage? |
ü |
||
2.8-. Public image; – Is the firm responsive to social, community, and environmental concerns? |
ü |
||
2.9- Employees; – Are employees a valuable asset of the firm? |
ü |
Third; characteristic of the Company’s Mission:
5-Reveiw the following characteristic contained in the mission of this company and choose the answer;
Characteristics |
Completely Agree |
Agree |
Dis-Agree |
Completely Dis Agree |
|
3.1 |
It tells the reader what is the nature our business activity. |
ü |
|||
3.2 |
The goals that this mission seeks to achieve are quite ambitious |
ü |
|||
3.3 |
The goals that this mission seeks to achieve are realistic and fully in tune with the capabilities of the company |
ü |
|||
3.4 |
In this mission you find many good perceptions that are difficult to find in competing organizations. |
ü |
|||
3.5 |
people are able to remember the key elements of this mission |
ü |
|||
3.6 |
It is quite clear and is free of vague terms. |
ü |
|||
3.7 |
Arouses positive feelings and emotions about the company. |
ü |
|||
3.8 |
It is inspiring in the sense that it motivates readers to action. |
ü |
|||
3.9 |
This mission is completely compatible and consistent with the aspirations of the company vision |
ü |
Four; Company Goals (objectives)
6-Does the company has written goals and or Values? Yes
If yes, write down these goals /values in the following table and as they appear on the company publications or its website:
Zayed University is committed to:
Five: Weaknesses and strengths of the Vision and Mission:
What is the strengths and weaknesses of the vision?
Strength:
It talks about the organisation
Provides a clear picture of the institute
Applies with the dream of the organisation
Takes care of the development of economy and society
Indicates that the organisation likes challenges
Weakness:
It does not address the stakeholders
It is not short and people cannot relate to it
It does not evoke the emotions of the customers
It does not explain the precise thing that the organisation wants
Does not help in reducing the confusion of the people
Strength:
Provides details about the geography of the business
Provides details about their organisation
Provides readers about the nature of activity that is done by them
Is firm of the beliefs and values of the organisation
Does not talk about the services it provides
Lacks knowledge on technical expertise
Lack of commitment of growth and survival
Does not address the employees
Does not address the competitive advantage
Name of the Company |
Khalifa University of Science, Technology and Research |
Sector |
Education |
Location |
Abu Dhabi, UAE |
Website |
https://www.kustar.ac.ae/source/pdfs/strategic-document-2012-2017.pdf |
Year of establishment |
February 2007 |
Total Number of Employees |
328 faculty & 1542 student as at 2015 |
University Ranking |
4 in UAE 28 in Arab World 2086 World Ranking Source: https://www.webometrics.info/en/Asia/United%20Arab%20Emirates%20 |
Main Products:
Services:
First: The Company’s Vision:
To be a leading international center of higher education and research in technology and science.
1- Which one of the following sentences reflects precisely the reality of this vision?
No |
Choose one of the following answers |
|
2-1 |
It explains precisely what the company wants to become. |
ü |
2.2 |
It explains what the company wants to become |
|
2.3 |
It doesn’t explain what the company wants to become. |
2-To what degree you agree/disagree with each one of the following features of the current vision?
Items |
Completely Agree |
Agree |
disagree |
completely disagree |
|
3.1 |
It is inspiring stakeholders and energize them. |
ü |
|||
3.2 |
It helps to return to whenever we get confused about our business goal or its subordinate business objectives. |
ü |
|||
3.3 |
It says something about us, our organization, our operating environment, our dream |
ü |
|||
3.4 |
This vision is short with memorable and powerful phrase. |
ü |
|||
3.5 |
It evokes a reader emotion |
ü |
|||
3.6 |
It helps build a picture, the same picture, in people’s minds. |
ü |
Second;The Company’s Mission Statement:
3-Write down the mission of the company;
Khalifa University of Science, Technology and Research is an independent, non-profit coeducational institution, dedicated to the advancement of learning through teaching and research and to the discovery and application of knowledge. It pursues international recognition as a world class research university, with a strong tradition of inter-disciplinary teaching and research and of partnering with leading universities around the world.
The University endeavors to serve the Emirate of Abu Dhabi, UAE society, the region and the world by providing an environment of creative enquiry within which critical thinking, human values, technical competence and practical and social skills, business acumen and a capability for lifetime learning are cultivated and sustained. It sets itself high standards in providing a caring, rewarding and enriching environment for all of its students and staff. It ensures that its graduates, on entering the workplace, form a superlative cadre of engineers, technologists and scientists, capable of making major contributions to the current and future sectors of UAE industry and society as leaders and innovators.
The University insists on the highest world class standards of academic excellence in all that it does. It complements other universities in the region by providing, in its chosen areas of activity, the best teaching and research available in the region. It strives to meet demands for expansion while never compromising on quality.
4- Review the company’s mission and explain the degree of each of the following components is presented;
Mission Statement Components |
ClearlyMentioned |
Fairly Mentioned |
Not Mentioned |
2.1-Customers; -Who are the firm’s customers? |
ü |
||
2.2- Products or services; – What are the firm’s major products or services? |
ü |
||
2.3-Markets; – Geographically, where does the firm compete? |
ü |
||
2.4- Technology; – Is the firm technologically current? |
ü |
||
2.5- Survival, growth, and profitability; – Is the firm committed to growth and financial soundness? |
ü |
||
2.6- Philosophy; – What are the basic beliefs, values, aspirations, and ethical priorities of the firm? |
ü |
||
2.7- Self-concept (distinctive competence); -What is the firm’s major competitive advantage? |
ü |
||
2.8-. Public image; – Is the firm responsive to social, community, and environmental concerns? |
ü |
||
2.9- Employees; – Are employees a valuable asset of the firm? |
ü |
5-Reveiw the following characteristic contained in the mission of this company and choose the answer:
Characteristics |
Completely Agree |
Agree |
Dis-Agree |
Completely Dis Agree |
|
3.1 |
It tells the reader what is the nature our business activity. |
ü |
|||
3.2 |
The goals that this mission seeks to achieve are quite ambitious |
ü |
|||
3.3 |
The goals that this mission seeks to achieve are realistic and fully in tune with the capabilities of the company |
ü |
|||
3.4 |
In this mission you find many good perceptions that are difficult to find in competing organizations. |
ü |
|||
3.5 |
people are able to remember the key elements of this mission |
ü |
|||
3.6 |
It is quite clear and is free of vague terms. |
ü |
|||
3.7 |
Arouses positive feelings and emotions about the company. |
ü |
|||
3.8 |
It is inspiring in the sense that it motivates readers to action. |
ü |
|||
3.9 |
This mission is completely compatible and consistent with the aspirations of the company vision |
ü |
Four; Company Goals (objectives)
6-Does the company has written goals and or Values? Yes
If yes, write down these goals /values in the following table and as they appear on the company publications or its website:
Goals:
Five: Weaknesses and strengths of the Vision and Mission:
What is the strengths and weaknesses of the vision?
It addresses the stakeholders of the company
The vision is short
It provides an idea about the dreams of the organisation
The statement includes details about the organisational goals
The vision does not provide any clarity
It does not evoke the emotions of the people
It does not create any mental image on the minds of the people
It does not deal with the confusion of the people
The vision statement does not provide any academic contents
What is the strengths and weaknesses of the mission?
The target customers are clearly mentioned
The services and products of the institution is stated
Details are provided about the entire organisation and its goals
It is competent with the vision of the organisation
Provides ambitious goals
Too lengthy
Does not address the employees
It is quite vague
Does not address the technological expertise it have
Does not speak about the competitors
Name of the Company |
Al Ain City Municipality |
Sector |
Services |
Location |
Al Ain, UAE |
website |
https://dmat.abudhabi.ae/ar/AM/Pages/Home.aspx |
Year of establishment |
1967 |
Total Number of Employees |
?? |
Main Products:
Services:
To be recognized as an efficient world class Municipal System ensuring sustainable development and enhancing the quality of life criteria for the Emirate of Abu Dhabi.
1- Which one of the following sentences reflects precisely the reality of this vision?
No |
Choose one of the following answers |
|
2-1 |
It explains precisely what the company wants to become. |
ü |
2.2 |
It explains what the company wants to become |
|
2.3 |
It doesn’t explain what the company wants to become. |
2-To what degree you agree/disagree with each one of the following features of the current vision?
Items |
Completely Agree |
Agree |
disagree |
completely disagree |
|
3.1 |
It is inspiring stakeholders and energize them. |
ü |
|||
3.2 |
It helps to return to whenever we get confused about our business goal or its subordinate business objectives. |
ü |
|||
3.3 |
It says something about us, our organization, our operating environment, our dream |
ü |
|||
3.4 |
This vision is short with memorable and powerful phrase. |
ü |
|||
3.5 |
It evokes a reader emotion |
ü |
|||
3.6 |
It helps build a picture, the same picture, in people’s minds. |
ü |
Second;The Company’s Mission Statement:
3-Write down the mission of the company;
To Deliver Best in-Class Efficient and Customer-Centric Municipal Services by engaging with our Community & Partners.
4- Review the company’s mission and explain the degree of each of the following components is presented;
Mission Statement Components |
ClearlyMentioned |
Fairly Mentioned |
Not Mentioned |
2.1-Customers; -Who are the firm’s customers? |
ü |
||
2.2- Products or services; – What are the firm’s major products or services? |
ü |
||
2.3-Markets; – Geographically, where does the firm compete? |
ü |
||
2.4- Technology; – Is the firm technologically current? |
ü |
||
2.5- Survival, growth, and profitability; – Is the firm committed to growth and financial soundness? |
ü |
||
2.6- Philosophy; – What are the basic beliefs, values, aspirations, and ethical priorities of the firm? |
ü |
||
2.7- Self-concept (distinctive competence); -What is the firm’s major competitive advantage? |
ü |
||
2.8-. Public image; – Is the firm responsive to social, community, and environmental concerns? |
ü |
||
2.9- Employees; – Are employees a valuable asset of the firm? |
ü |
Third; characteristic of the Company’s Mission:
5-Reveiw the following characteristic contained in the mission of this company and choose the answer:
Characteristics |
Completely Agree |
Agree |
Dis-Agree |
Completely Dis Agree |
|
3.1 |
It tells the reader what is the nature our business activity. |
ü |
|||
3.2 |
The goals that this mission seeks to achieve are quite ambitious |
ü |
|||
3.3 |
The goals that this mission seeks to achieve are realistic and fully in tune with the capabilities of the company |
ü |
|||
3.4 |
In this mission you find many good perceptions that are difficult to find in competing organizations. |
ü |
|||
3.5 |
people are able to remember the key elements of this mission |
ü |
|||
3.6 |
It is quite clear and is free of vague terms. |
ü |
|||
3.7 |
Arouses positive feelings and emotions about the company. |
ü |
|||
3.8 |
It is inspiring in the sense that it motivates readers to action. |
ü |
|||
3.9 |
This mission is completely compatible and consistent with the aspirations of the company vision |
ü |
Four; Company Goals (objectives)
6-Does the company has written goals and or Values? Yes
If yes, write down these goals /values in the following table and as they appear on the company publications or its website:
– Customer service
– Develop our people
– Accountability
Five: Weaknesses and strengths of the Vision and Mission:
What is the strengths and weaknesses of the vision?
Provides good explanation about the goal of the organisation
Details of the vision is provided
Takes care of the community
Inspires stakeholders
Strong and inspiring
Consists of tough words
Does not have any memorable phrase
A clear picture cannot be developed
Does not include interest of the customers
What is the strengths and weaknesses of the mission?
Strengths:
Precise with the aim of the organisation
Detailed mission
Talks about stakeholders
Talks about the partnership
Does not talk about the products
Does not talk about the employees
Does not attune with the capabilities of the company
Use of powerful words
Does not provide geographical analysis
Name of the Company |
Dubai Municipality |
Sector |
Services |
Location |
Al Ain, UAE |
website |
https://login.dm.gov.ae/wps/portal/home |
Year of establishment |
1974 |
Total Number of Employees |
11,000 |
Government and individual Services:
First: The Company’s Vision:
1- Which one of the following sentences reflects precisely the reality of this vision?
No |
Choose one of the following answers |
|
2-1 |
It explains precisely what the company wants to become. |
|
2.2 |
It explains what the company wants to become |
|
2.3 |
It doesn’t explain what the company wants to become. |
ü |
2-To what degree you agree/disagree with each one of the following features of the current vision?
Items |
Completely Agree |
Agree |
Disagree |
completely disagree |
|
3.1 |
It is inspiring stakeholders and energize them. |
ü |
|||
3.2 |
It helps to return to whenever we get confused about our business goal or its subordinate business objectives. |
ü |
|||
3.3 |
It says something about us, our organization, our operating environment, our dream |
ü |
|||
3.4 |
This vision is short with memorable and powerful phrase. |
ü |
|||
3.5 |
It evokes a reader emotion |
ü |
|||
3.6 |
It helps build a picture, the same picture, in people’s minds. |
ü |
Second;The Company’s Mission Statement:
Plan, develop and manage an excellent city that provides the essence of success and sustainable living.
4- Review the company’s mission and explain the degree of each of the following components is presented;
Mission Statement Components |
ClearlyMentioned |
Fairly Mentioned |
Not Mentioned |
2.1-Customers; -Who are the firm’s customers? |
ü |
||
2.2- Products or services; – What are the firm’s major products or services? |
ü |
||
2.3-Markets; – Geographically, where does the firm compete? |
ü |
||
2.4- Technology; – Is the firm technologically current? |
ü |
||
2.5- Survival, growth, and profitability; – Is the firm committed to growth and financial soundness? |
ü |
||
2.6- Philosophy; – What are the basic beliefs, values, aspirations, and ethical priorities of the firm? |
ü |
||
2.7- Self-concept (distinctive competence); -What is the firm’s major competitive advantage? |
ü |
||
2.8-. Public image; – Is the firm responsive to social, community, and environmental concerns? |
ü |
||
2.9- Employees; – Are employees a valuable asset of the firm? |
ü |
Third; characteristic of the Company’s Mission:
5-Reveiw the following characteristic contained in the mission of this company and choose the answer:
Characteristics |
Completely Agree |
Agree |
Dis-Agree |
Completely Dis Agree |
|
3.1 |
It tells the reader what is the nature our business activity. |
ü |
|||
3.2 |
The goals that this mission seeks to achieve are quite ambitious |
ü |
|||
3.3 |
The goals that this mission seeks to achieve are realistic and fully in tune with the capabilities of the company |
ü |
|||
3.4 |
In this mission you find many good perceptions that are difficult to find in competing organizations. |
ü |
|||
3.5 |
people are able to remember the key elements of this mission |
ü |
|||
3.6 |
It is quite clear and is free of vague terms. |
ü |
|||
3.7 |
Arouses positive feelings and emotions about the company. |
ü |
|||
3.8 |
It is inspiring in the sense that it motivates readers to action. |
ü |
|||
3.9 |
This mission is completely compatible and consistent with the aspirations of the company vision |
ü |
Four; Company Goals (objectives)
6-Does the company has written goals and or Values? Yes
If yes, write down these goals /values in the following table and as they appear on the company publications or its website:
Values:
Accountability: We are accountable towards our government, society, partners, customers, employees and suppliers; and we instill accountability principles in our staff at all levels.
Competitiveness: We are committed to our government’s directive to achieve first position globally, in all areas of our work.
Collaboration: We spread positive energy, and encourage teamwork and effective participation with all stakeholders.
Creativity: Sustainable innovation is our pathway to withstand uncertainty and to be at the forefront of future cities.
Transparency: We embrace transparency and open data in dealing with stakeholders in the public and private sectors.
Happiness: We harness our capability and energy for people happiness, which is a top priority for our wise leadership.
Five: Weaknesses and strengths of the Vision and Mission:
What is the strengths and weaknesses of the vision?
Strengths:
Provides an understanding about the aim of the organisation
Gives an indication that it is socially active
Provides for the development of the city
Ascertains the reader about the business goals
Short length of the vision
company |
Ranking in terms of best vision |
Ranking in terms of best Mission |
Overall rank of the company |
A Zayed University (ZU) https://www.zu.ac.ae/main/en/index.aspx |
Rank is 3 The institution is ranked 2, because unlike the Khalifa University, Zayed University does not address the stakeholders. However, Zayed University provides a clear picture of the institution and takes care of the economy and society |
Rank is 4 The geographical location of the institution is clearly mentioned. It also allows audiences to understand the values and aspirations of the institution. |
Rank is 4 Overall, the institution provides relevant and required details for customers. The vision and mission provide a clear picture about the aim of the institution and the aspirations for the future |
B Khalifa University of Science, Technology and Research (KU) |
Rank is 4 The vision of the institute is precise, short and provides an idea about the aspects of the institute. The organisational goals is also provided in the mission statement |
Rank is 2 The mission statement is too lengthy and too vague. It does not address the technical support that the students may receive. However, it provides ambitious goals and addresses the target audience clearly. |
Rank is 3 The vision and mission of the institution are contradictory to one another in terms of length and information supplied. Due to a vague mission statement, this institution ranks below Zayed University |
C Al Ain City Municipality |
Rank is 2 The vision is lengthy and consists of tough words that are difficult to understand for the public. It does not address the interest of the customers. However, the statement inspires the stakeholders as well as the community. For improvement it is necessary to make the statement more precise and short |
Rank is 3 The mission statement talks about the interests of the stakeholders as well as the partners with whom the organisation conducts business. However, it does not talk about the capabilities of the institution and uses powerful words. The use of words needs to be simplified so that the common people can understand the institution. |
Rank is 2 The vision and mission complement one another well. However, there are some areas that need to be improved such as the involvement of the stakeholders and the capability of the institution need to be included |
D Dubai Municipality |
Rank is 1 The vision does not provide a clear message and does not say anything about the company. It lacks conviction and does not build a clear image. The organisation can change this status by focusing more on the employees and stating the exact things that the company provides. The vision need to provide the overall goal of the organisation within 5-10 years |
Rank is 1 The mission statement lacks the inspiration required for people to follow the organisation. It does not provide any positive feeling and talk about the internal resources. The mission statement needs to inspire people in a manner that helps them to understand about the company. A positive feeling need to be felt by the people referring to the website of the organisation. |
Rank is 1 The organisation needs to provide a clear vision and mission statement. The reason for this being bottom ranked is because the vision and mission does not define the goals and objectives of the organisation. The goals and objective along with the time within which it aims to improve itself needs to be provided. Furthermore, the length of the vision and mission statement need to be of accurate length. |
References
Brabet, J., & Klemm, M. (2014). Sharing the vision: company mission statements. Long Range Planning, 27(1), 84-94.
Collins, J. C., & Porras, J. I. (2016). Building your company’s vision. Harvard business review, 74(5), 65.
Kustar.ac.ae. (2018). Kustar.ac.ae. Retrieved 8 February 2018, from https://www.kustar.ac.ae/
Zu.ac.ae. (2018). Zu.ac.ae. Retrieved 7 February 2018, from https://www.zu.ac.ae/main/en/explore_zu/index.aspx
References
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