Answer1
Answer 2
Answer 3
The causes or the triggers are the handwork that I see in people and the anger issue. This acts like a positive trigger and I feel that this is the key to success. Thus, I always make in a point that I am helping the people who are trying their level best to get the best output from their efforts. The other trigger is the anger issue. I really do not get good vibes from people who show unnecessary anger over their subordinates.
Answer4
The Communication is one of the most essential modeling workplace behaviors that trigger the strongest emotions within me. I have felt that whenever I am in some kinds of trouble I feel highly motivated when my managers try to speak in a proper way.
Answer5
Q1
Q2
I would explain that there is some cultural difference. Some cultures do not allow women to talk to men much or go out for social gatherings.
The team can undergo a thorough learning about the cultural difference and make sure that they are helping the lady. They have to support her in all the possible efforts rather than getting angry on her.
Q3
Q4
Coaching phase |
Activities/questions |
Introduction |
Summarise the reasons for the coaching session from your point of view: ? This will help Pat to work over his confidence ? Clarity in communication |
Goal |
Ask questions to establish Pat’s understanding of performance expectations, personal goals and aspirations: ? Ask Pat if he knows what is expected of him ? |
Reality |
Ask questions to establish understanding of: ? the real gap between Pat’s performance and expectations/ performance goals: ? The speaking skills that would help him to work over his sales performances ? ? potential obstacles to achievement, such as Pat’s EI skills and personal or work situation: ? ? |
Options/ |
Ask questions to help Pat generate options or opportunities to help achieve goals and close performance gaps: ? Opportunities like taking part in communication calsses ? |
Will |
Ask questions to establish Pat’s willingness to agree to concrete and time-bound measures to improve performance: ? Quizzes and mind games |
Consider your own performance as a mentor and respond honestly to the following questions.
You were expected to provide opportunities for Pat to express thoughts and feelings. How did you do that? I asked Pat to take part in many group activities and speak with people What could you have done better? I could have asked Pat to go for social gatherings |
You were expected to assist Pat to understand the effect of their behaviour and emotions on others. How did you do that? Take feedbacks from colleagues What could you have done better? This test went well. It would have been good had I met Pat earlier |
You were expected to encourage Pat to self-manage emotions. How did you do that? Undertake the self analysis tests What could you have done better? Take regular feedback and ratings from friends |
You were expected to encourage Pat to develop emotional intelligence and build productive relationships. How did you do that? Talj to friends and colleagues. to keep his mind at a organized and calm state What could you have done better? Made a time table |
You were expected to encourage a positive emotional climate in the workplace. How did you do that? Ask all the employees to talk to each other for 10 minutes each day before commencing work What could you have done better? By giving them some extra weekly offs |
You were expected to use Pat’s strengths to get both Pat’s and the team’s performance back on track. How did you do that? Giving them time for refreshments and also asking them to interact with each other. What could you have done better? Allowing some monetary benefits and rewards. |
References
Climie, E. and Henley, L., 2016. A renewed focus on strengths?based assessment in schools. British Journal of Special Education, 43(2), pp.108-121.
Dominici, G., 2017. Systems Thinking Research in the Twenty-First Century: A SWOT Analysis. International Journal of Systems and Society (IJSS), 4(1), pp.10-18.
Johnson, K.M., 2017. The importance of personal branding in social media: educating students to create and manage their personal brand. Int. J. Educ. Soc. Sci, 4(1).
Madsen, D., 2016. SWOT Analysis: A Management Fashion Perspective.
Nash, M., 2015. Personal development planning: a voyage of discovery. Dental Nursing, 11(2), pp.104-108.
Phadermrod, B., Crowder, R.M. and Wills, G.B., 2019. Importance-performance analysis based SWOT analysis. International Journal of Information Management, 44, pp.194-203.
Shealy, C.N., 2017. Knowing a way toward professional child and youth care: The therapeutic home parent model. In Professionalization and Participation in Child and Youth Care (pp. 103-122). Routledge.
Soria, K.M. and Stubblefield, R., 2015. Knowing me, knowing you: Building strengths awareness, belonging, and persistence in higher education. Journal of College Student Retention: Research, Theory & Practice, 17(3), pp.351-372.
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