Success Criteria For Implementation Of The Academia Restaurant New Outlet – Analysis

Services and facilities provided to customers

The Academia Restaurant is looking forward to open its new branch in Philip Island, Melbourne. The hotel should be structured with 20 rooms for living, a big hall for dining room, bar, conference hall, party hall, and a swimming pool. The focus should be given on the quality of service provided to the customers so that the profitability of the enterprise increases by attracting good strength of clients towards the new outlet of the restaurant. The purpose of this paper is to analyse the success criteria for the implementation of the Academia restaurant new outlet.

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SWOT analysis

Strength

Weaknesses

Opportunity

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Threat

Availability of funds

Skilled and Expertise employees

Limitation of availability of resources

To open new outlet of the organization to remain ahead of their competitors

Trends and technologies used by the market competitors in the construction of the hotel

Services and facilities provided to the customers in terms of food, living, swimming pool, bar, conference and party hall, and others

Providing services and facilities provided to the customers at lower cost than their competitors

Proactive action plan for the risks identified associated with the working of the operational plan of the business unit (Raz,  Shenhar, and Dvir, 2011)

SMART Principles

Short Term Goal

Long Term Goal

Specific

Increasing efficiency among the employees

Managing coordination

Increasing turnover of the enterprise

Measurable

Per Month increase in profit

Per month increase in number of customers

Increase in profitability during a financial year (Upadhyay, Gupta, and Pandey, 2016)

Action Oriented

Initialization of new services and facilities

Proactive action plan for risks identified

Change in the operational plan for improvement

Realistic and relevant

Increasing decision making capability of the manager

Increased operational capability of the enterprise

Increased in the association of sponsors and investors with the increase in the reputation and goodwill of the enterprise

Time Based

On-demand services should be provided to the customers

Managing supply and demand of the resources used

On-demand services should be provided to the customers

The methods which are used for collecting, analysis, and organization of the resource information are discussed below:

Interview: The face to face conversation with the top executives helps in identifying the requirement and improvement they are looking forward in the development of the new Academia restaurant outlet.

Questionnaire: The deployment of the questionnaire with the professionals and experts helps in identifying the strength and weaknesses of the enterprise (Patanakul, 2010)

Focused Group: The designing of new policies and procedures can be developed by taking consultation with the focused group of the organization

Market analysis: The analysis of the market helps in identifying the trends and technologies adopted by their competitors. It helps in taking decision to adopt new and improved version of the technology implemented in the construction of the restaurant plan (Otieno, 2014)

Operational plan for purchasing resources and selection of staff

Team Members

Skills and Expertise

Operational Plan

Project Manager

Good Decision Making capability

Good Leadership Style

Designing of the project activities

Analysis and synchronisation of the requirement needed in the new design of the restaurant (Merrit, and Ricketts, 2012)

Project Sponsor

Good analysis Skill

High efficiency of providing funds

Analysis of the project operational plan and cost estimation plan

Project Designer

Experience in the field of construction

Design should be according to the requirement specified of the project owner

Architect

Good engineering capability

Carry out the project plan as required

Technology expert

Experience in the installation of the technology

Trendy equipment and technology should be used in construction such as sensor technology in doors, remote control curtains, AC, and fans, and others (Monnappa, 2017)

Financial Manager

Good Accounting skills

Minimise the variation in the project cost and market cost of equipment and resources (Mansfield community, 2013)

Material

Financial

Human

Brick

Cost required for physical resources

Project Manager

Cement

Cost Required for human resources

Project Sponsor

Concrete

Cost requirement for project management activities

Project Designer

RCC

Cost required for technology

Architect

Aluminium equipment

Cost required for construction program

Technology expert

Iron Rods

Financial Manager

Hardware and software technology required

 

Identification of success and failure criteria

The success and failure of the project can be measured on the following criteria:

Incorporating new technology in the construction of the restaurant to remain ahead of the market competitors (Kharaiweish, 2013)

Providing roles and responsibilities to the employees according to their skills and expertise so that they can give best of their capability

Improving strength of customers towards the enterprise

Analysis of the Feedback report collected from the employees and the customers (Halil, Nasir, Hassan, Shukur, 2016)

Analysis of the services and facilities provided to the customers

Analysis of the increase in the profit of the enterprise

Improving the work efficiency of the employees

Increasing level of satisfaction of the customers

Completing the project within approved cost and time

Particulars

Resources $

Material Cost

250000

Hardware and Software Cost

50000

Installation cost

20000

Construction cost

100000

Salary and Wages

150000

Total Cost

570000

Implementation plan

Risks Identified

Risk Probability

Risk impact

Risks Mitigation

Construction program

Occurrence of Accident

Low

High

Deployment of Work, health, and safety standard during the working curriculum of the enterprise (Firmanzyah, Veronika, A., and Trigunarsyah, 2016)

Technology implementation

Failure of hardware and software

Medium

Medium

Back support should be arranged for managing the failure of the hardware and software used such as sensor technology should be cope up with the manual setting of the operational plan as required

Division of roles and responsibilities

Employees are not able to manage their given task

High

High

Analysis of skills and expertise

Deployment of training and development program for the employees

Implementation of financial plan and funding process

Financial Instability and availability of lower funds

Low

Low

The agreement should be signed with various investors and sponsors so as to manage funds at the time of need

Managerial skills and leadership

Incapability of the manager in taking effective decision

High

Medium

Deployment of training and development program for the Manager (Hyari, and Kandil, 2009)

Improving critical and creative thinking of the manager by providing relevant data and information

References:

Firmanzyah, B., Veronika, A., and Trigunarsyah, B. (2016). Risk analysis in feasibility study of building construction project. International journal of structural engineering and construction, 3(5). Available at: https://eprints.qut.edu.au/6551/1/Trigunarsyah_EASEC_10_5.pdf [Accessed on Sep 04, 2018]

Halil, F., Nasir, N., Hassan, A., Shukur, A. (2016). Feasibility study and economic assessment in green building projects, 222(2016). International journal of social and behavioural science. Available at: https://core.ac.uk/download/pdf/82616822.pdf [Accessed on Sep 04, 2018]

Hyari, K, and Kandil, A. (2009). Validity of feasibilities studies for infrastructure construction projects. International journal of civil engineering, 3(1). Available at: https://pdfs.semanticscholar.org/90e4/d6cf49e287b6b6bb3d0c091f7e85a4aecf5c.pdf [Accessed on Sep 04, 2018]

Kharaiweish, M. (2013). Project Monitoring and control measures. International Journal of computer science and information technology, 5(5). Available at: https://airccse.org/journal/jcsit/5513ijcsit03.pdf[Accessed on Sep 04, 2018]

Mansfield Community. (2013). Introduction to project management. Ebook [Online]. Available at: https://www.mansfield.vic.gov.au/Libraries/Community_Development/Intro_to_Project_Management_Manual.sflb.ashx [Accessed on Sep 04, 2018]

Merrit, F., and Ricketts, J. (2012). Building design and construction handbook. Ebook [Online]. Available at: https://www.uop.edu.jo/download/research/members/[Architecture_Ebook]_Building_Design_and_Construction_Handbook.pdf[Accessed on Sep 04, 2018]

Monnappa. (2017). Project scope management: What it is and why it is important. Ebook [Online]. Available at: https://www.simplilearn.com/project-scope-management-importance-rar89-article [Accessed on Sep 04, 2018]

Otieno, F. (2014). The role of monitoring and evaluation in projects. Ebook [Online]. Available at: https://www.irbnet.de/daten/iconda/CIB8942.pdf [Accessed on Sep 04, 2018]

Patanakul, P. (2010). An Empirical study on the use of project management tools and techniques across project life cycle and their impact on project success. Ebook [Online]. Available at: https://www.researchgate.net/publication/260059419_An_Empirical_Study_on_the_use_of_Project_Management_Tools_and_Techniques_across_Project_Life-Cycle_and_their_Impact_on_Project_Success[Accessed on Sep 04, 2018]

Raz, T., Shenhar, A., and Dvir, D. (2011). Risk Management, project success, and technological uncertainty. 1st ebook. Available at: https://www.researchgate.net/publication/227644860_Risk_Management_Project_Success_and_Technological_Uncertainty. [Accessed on Sep 04, 2018]

Upadhyay, A., Gupta, V., and Pandey, M. (2016). A case study on schedule delay analysis in construction projects. International journal of engineering and technology, 3(5). Available at: https://www.irjet.net/archives/V3/i5/IRJET-V3I5269.pdf [Accessed on Sep 04, 2018]

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