Remote Administration, Resource Management, and SLA

Discuss about the Service Level Assessment for Resource Management.

For the consist development of an effective Service Level Assessment, some of the significant criteria need to be established. This step includes Availability, Privacy of organizational data, Disaster Recovery as well as Resource Management. When this criterion is established, then there is a need to critically evaluate the cloud services and different data services associated. For every fresh Cloud Model Service and Service Level Agreement, Assessment procedure should be performed. This report includes the study about several apects of cloud computing, which are required for the payroll system of Child Protection. This report includes assessments required on the Service Level Agreement Assessment and Techanical Management are also discussed in this study. This paper also includes the necessities of Remote Administration, Resource Management, and SLA Assessment. This study also include Application Resilience, Disaster Recovery as well as a backup plan for the ‘Child Protection’ organization of its payroll system as well as for its data file exchange services. Service Level Assessment guidelines to evaluate the SLA Assessment for the selected service providers. This study can evaluate as well as to compare the quality of several Cloud Computing frameworks to meet the business requirements. Stability of the cloud model utililized by Child Protection for its payroll and file exchange system.

Remote Administration is required to control the computer from anywhere and at any time. The software which is utilized for the remote administration or assessing is popular and famous as in case the client is not in front of the PC or computer; then they can work on that system from their current location only (Thompson, 2015). It improves its capacities by incorporating itself into the cloud computing that provides some additional advantages for Child Protection organization’s and its representatives to handle its work operations and they operate their desktop from anyplace and at any time. They give additional power to the clients so that they can access the essential data from anywhere (Ratick, Meacham, & Aoyama, 2008). 

Resource management alludes to effective as well as efficient allotment and preparation of an organization’s resources whenever required. The (RM) Resource management framework has three essential components such as its implementation, its usage, and its expenses. Resource management refers to different resources like human resources, finance resources, distribution resources as well as project resources and it appears like as the main aspect of the project management. The Child Protection organization is expecting and demanding the suitable service from its vendor (Samarapungavan, Mantzicopoulos, Patrick, & French, 2009). As the organization, Child Protection requires a Cloud Resource Management to overcome the complex issues of its payroll system. The main motive of RM is to enhance the customer satisfaction and the payroll system for billing as well as enhance the profit margin of the organization. To upgrade these points and to achieve the profits Child Protection requires an effective Resource Management procedure.

Remote Administration

The documented contract between the Child Protection and cloud service vendor is known as the (SLA Assessment) Service Level Agreement Assessment. This contract includes which type of cloud administration and additional cloud advantages, the administration supplier will provide for Child Protection (Gonzalez & Helvik, 2013). This contract likewise clarifies the penalties and punishments which will be forced on the service supplier if they neglect to convey the guaranteed services, which is specified in the SLA agreement and penalty will be surely paid to the Child Protection with no more inquiries (“Cognitive Perspectives on SLA: The Associative-Cognitive CREED”, 2006). 

Fig 1: Cisco IP Service Level Agreement Video Operation

Source: cisco.com

Disaster Recovery, Resilience, and Data Backup

Cloud suppliers ought to offer client documentation with recognizing their server protection techniques in the Child Protection. Customers should always be careful about its Disaster recovery procedure to investigate the scope of data security preparations provided by the supplier (Application of Natural Disaster Information for Supply Chain Resilience, 2015).

The entire disaster recovery process includes five different phases:

1. Collection and Assessment of data
2. Appropriate selection of cloud provider
3. Build a Management Plan
4. Cost Estimation
5. Logistic Needs

The resiliency procedure is projected when the designing of the cloud project is displayed, and it creates the connection between the different data centers for the disaster recovery as well as disaster plan. It alludes to the ability of the entire data center, storage framework and server. It is utilized to rapidly recuperate the data or information. Resilience works only when the disappointment of hardware has occurred, and there is a lack of different sorts of interruptions. By enabling the internal framework and constituents in the data, center resilience is received (Lin & Huang, 2016). 

Data backup alludes to an interior procedure for the cloud-based PCs. The procedure and tool which is needed as well as utilized to backup important or essential data are known as RAID 6. When users are going to compare this disaster recovery procedure as well as data backup procedure, data backup procedure seem like a more convenient procedure as the retention time in data backup is very high on Child Protection. It also has a broad drive failure along with huge fault tolerance. Data Backup is the faster as well as suitable way, which is the main reason as to why many vendors select it as a backup plan for their significant data (Platt, Brown, & Hughes, 2016).

SLA or the Service-Level Agreement is the accord between two or more parties, where one is the service provider and another one is the customer. The SLA assessment might include the different organizations and associations as well as different groups and teams within one association and organization. The Internal division relationship of the organization in which legally bound informal or formal contracts are signed. Different contracts signed between the customer and the service supplier are frequently known as the SLA’s. The levels or stages of the services are always setups by the client, and there is no agreement with the third party. The authorization of the approach to entering the assets can be surely attained by implementing an SLA with the help of various cloud services.

Resource Management

SLA has helped the service provider in increasing their quality of service for managing their infrastructure and nonviolent methodology of business management.  This report focuses on preparing a study report on several factors and components of risks or threats while building up the cloud architecture framework in the organization. Several unique models, as well as different procedures, can be utilized to perform the brief analysis of the different risk factors which the cloud system faced. The probability of the system failure is equal in each and every system. Therefore, storage system as well as cloud computing ought to have a contingency arrangement for the recovery of the faulty system. The administrator and the owner of the organization who is representing the ‘Child Protection’ management framework need to guarantee the data storage and access within the cloud model. Attributes responsible for the failure of the system ought to be checked completely and according to the requirement, proper changes in the substitute arrangements are done. In a systematic administration cloud computing as well as its risk analysis plays a vital role. This analysis of various risk factors helps organization’s management and there is a less probability of the dangers in the designing or planning of cloud models in the Child Protection.

Conclusion

In this study, it has been concluded that the Child Protection requires an additional assessment to understand the technical management as well as SLA. It has also been concluded that the organization’s payroll system and data file exchange system can be replaced effectively with the cloud-based payroll system. Cloud computing is the advanced sort of data storage and analysis to secure an organization’s data. This report helps to analyze the several steps which Child Protection must follow to implement the cloud storage framework.

References

Application of Natural Disaster Information for Supply Chain Resilience. (2015). Journal Of Disaster Research, 10(sp), 783-786.

Cognitive Perspectives on SLA: The Associative-Cognitive CREED. (2006). AILA Review, 19, 100-121.

Gonzalez, A. & Helvik, B. (2013). SLA success probability assessment in networks with correlated failures. Computer Communications, 36(6), 708-717.

Granfeldt, J. & Agren, M. (2014). SLA developmental stages and teachers’ assessment of written French: Exploring Direkt Profil as a diagnostic assessment tool. Language Testing, 31(3), 285-305.

Lin, G. & Huang, F. (2016). Research on Database Remote Disaster Recovery and Backup Technology Based on Multi Point and Multi Hop. IJDTA, 9(6), 265-274.

Platt, S., Brown, D., & Hughes, M. (2016). Measuring resilience and recovery. International Journal Of Disaster Risk Reduction.

Ratick, S., Meacham, B., & Aoyama, Y. (2008). Locating Backup Facilities to Enhance Supply Chain Disaster Resilience. Growth And Change, 39(4), 642-666.

Samarapungavan, A., Mantzicopoulos, P., Patrick, H., & French, B. (2009). The Development and Validation of the Science Learning Assessment (SLA): A Measure of Kindergarten Science Learning. Journal Of Advanced Academics, 20(3), 502-535.

Thompson, A. (2015). Are Your Participants Multilingual? The Role of Self-assessment in SLA Research. Language In Focus, 1(1).

Wang, J. & Hou, W. (2011). The Feasibility of Researching Computer Network Data Backup and Disaster Recovery. AMR, 219-220, 107-111.