FINAL EXAM QUESTIONS

1.(TCO A) Which of the following decisions require
knowledge based on collaboration and interaction? (Points : 4)

How long will it take to manufacture this product?
Should we work with outside vendors on new products and
services?
In which geographical locations are our products garnering
the most sales?
Which product design is the most efficient for the user in
terms of energy use?

2.(TCO B) Which of the following businesses use the market
creator business model? (Points
: 5)

an online auction house
an online newspaper
a video-sharing site
an online bookseller

3.(TCO C) The type of logical database model that treats
data as if they were stored in two-dimensional tables is the (Points : 4)

OODBMS.
pre-digital DBMS.
relational DBMS.
hierarchical DBMS.

4.(TCO D) The telephone system is an example of a ________
network. (Points : 4)

peer-to-peer
wireless
packet-switched
circuit-switched

5.(TCO E) Enterprise applications have become easier to
install because: (Points : 5)

they have been reduced in function
vendors have modularized the applications so they can be
rolled out a module at a time
vendors have changed their design to make the
application more adaptable to diverse business processes
Users have become more familiar with how to use the
applications

6.(TCO F) Agile Methodologies (Points : 4)

were developed because traditional methodologies did not
work
because software development is unlike any other
development activity
users seldom know what they want when the project starts
all of the above

7.(TCO G) A salesperson clicks repeatedly on the online
ads of a competitor in order to drive the competitor’s advertising costs
up. This is an example of (Points
: 4)

phishing.
pharming.
spoofing.
click fraud.

1.
(TCO A) You work for an auto
manufacturer and distributor. How could
you use information systems to achieve greater customer intimacy?

2.
(TCO A) You have been hired to work
with 10 salespeople from different branches of a national business in creating
an online training site for new Sales employees. Identify six collaboration tools that are
available to help the team work together.
Which single tool would be the most helpful for the project, in your
opinion, and why?

3.
(TCO A) Assess at least two benefits of using enterprise
systems. Append

4.
(TCO B) You are
advising the owner of Small town Computer, a new, local computer repair store
that also builds custom computers to order.
What competitive strategies could Small town Computer exert? Which ones will it have difficulty
exercising?

5.
(TCO
B) Describe four types of application
that are especially well-suited for mobile-commerce

6.
(TCO B)You are
evaluating BI software from a variety of vendors. Identify six elements in the BI
environment. Use your understanding of
the importance of these elements to formulate six questions to ask the vendor
in order to determine how their software will interplay with your needs.

7.
(TCO C)
If you were to design the new contracts database for a publishing house what
fields do you anticipate needing? Which
of these fields might be in use in other databases used by the company?

8.
(TCO C) What types of
relationships are possible in a relational database? Describe and give an example of each.

9.
(TCO C) Describe the
ways in which database technologies could be used by an office stationery
supply company to achieve low-cost leadership

10.
(TCO D) How are RFID
systems used in inventory control and supply chain management?

11.
(TCO D) What is cloud
computing and how do you think its developments could impact businesses?

12.
(TCO D)
What are the business advantages of using voice over IP (VOIP) technology?

13.
(TCO E) Distinguish between grid computing, cloud computing,
and utility computing.

14.
(TCO E) What
additional complexities are faced in global supply chains? How does the Internet help in managing global
supply chains?

15.
(TCO E)Explain why standards are so important in information
technology? What standards have been
important for the growth of Internet technologies?

16.
(TCO F) Differentiate between
intangible and tangible benefits and list three examples of each. In what types of systems are intangible
benefits more predominant?

17.
(TCO F)You have been
hired as a consultant for a nationwide real estate firm, Cross & Deptford,
who are interested in achieving better organization between branches by
updating their information systems, but are not sure what will suit their
needs. What will you recommend they do
in order to determine the most effective IT projects?
18.
(TCO F)What qualities of object-oriented development make
this method especially suitable for Internet applications?
19.
(TCO G) Define the
basic concept of responsibility, accountability, and liability as applied to
ethical decision. How are these concepts
related?

20.
(TCO G) How is the
security of a firm’s information system and data affected by its people,
organization, and technology? In the
contribution of one of these dimensions any more important than the other? Why?
21. (TCO G) Discuss the issue of security challenges on the
Internet as that issue applies to a global enterprise. List at least 5 Internet security challenges