Overview of Employee Performance and Development Review process at Subway

Ishizaka and Pereira (2016) states that the level of performance that is there in the employees of the firm due to the job related activities that has been executed for the business for each of the member of the staff performance either on annual or on quarterly basis for the improvement of the arena is termed as the employee performance. The concept of employee performance is there for the evaluation of the data of the performance as well as the analysis of the same. In the analysis, Subway is taken as the company.

Subway is one of the privately-owned fast food brands in the global market which was founded on 28^th August 1965 by Fred DeLuca and Peter Buck. The company has headquarters in Milford, USA and operates in 112 countries with over 43000 restaurants (Subway 2018). The company produces a large variety of sandwiches and salads which caters to both the taste-conscious as well as the health-conscious people. The variety of food products of Subway as well as the diverse economic and financial versions of the company is there both for the recruitment and the human resource department as well as the food products that the company has. The company has recently tied up with a variety of beverage and chips and other snacks brand to give their customers an all-round experience of food with the healthiest options available in the market for the span of time. The overall company is one of the foremost in the food industry due to their tasty yet healthy food and wholesome rates including of the beverages.

Employee performance is defined as the process by which the managers of the firm evaluate the level of the employees in terms of their work and productivity which help the business in gaining strategic profit (Timmers, Walraven and Veldkamp 2015).

There are in total six stages for measuring of the employee performance of the firm which are as follows –

To: The employees

CC: CEO, CMO, MD

From: The HR Manager

Date: 14/10/2018

Subject: Employee Performance Review

The following review is to remodel the Employee performance in the brand of Subway and also to review the new model on employee performance.

Subway has declared a new performance review model which has included four different stages in the overall process.

One of the first steps for the employee performance review is the expectations of the authorities from the workers of the organization. The clear expectations of the managers and higher authorities are important for the setting up of performance and also for the accomplishment of the set levels.

Stages of Performance Management Cycle

The guidance and the training that Subway will give to the employees of the company is to make sure that the company has the amount of change in the behavioural patterns of the company. The training that is being provided by the management of Subway is to allow the constructive customer feedback on the overall performance of the employees. Praising including the development for the process of training is there for the guidance level.

The performance review that is done by the managers of Subway is one of the basis in which the development of the employees is being done for the review as well as the self-assessment provided. The motive of this phase of the employee performance is to increase the skill and competence of the employees of Subway.

The creation of the plan for the betterment of the employees is one of the major phases in the development of the individual planning section. The responsibility of the employees to create and share the plan is there for the managers.

The cooperation of the employees of the firms are highly required for the fulfilment of the plan.

The managers of an organization play an important role for giving the employee performance feedback to the employees which will help the concerned workers to have ample increase in the performance. The guide for the managers can be stated in the following –

• One-to-one – One to one feedback for the employee for Subway is one of the best methods as in this way the employees get to know their weakness without embarrassment. The one to one feedback helps to analyse the different parts of the weakness of the employees without making the other employees realise about the other person’s flaws which surely does not embarrass the employee and make them comfortable.
• Specific in nature – Conway and Coyle?Shapiro (2012) states that the reviews given by the authorities of Subway should be specific in nature and should make sure to have ample constructive feedback for the employees. The specific nature of the feedback help to make sure that the professionals have better signs of emerging their career with the help of the guidelines set by the people of the time.
• Positive and constructive – The review that is to be given by the managers of Subway is to be positive and constructive and to have no negative impacts on the worker and the minds of the employees. The positive review make sure that each of the people of the organization have a liberal and constructive feedback to the overall sector and make sure that the feedback given for the people are apt and upto the scheme.
• Listening and telling – The concept of listening and telling is surely one of the best ways to give the review of the performance in Subway and also to make sure that the authorities tell the planning and the review in a concrete manner (Jiang et al. 2012).
• Solving the problem – The manager should give review so as to solve problem and have ample guide for the managers to have the employee performance level.

Conclusion

At the end of the analysis, it can be stated that the employee performance level of Subway is one of the important HR strategies for the development and evaluation of the employee performance in the company an also to provide feedback and strategic development of the business. The wholesome analysis on the employee performance is being provided including the forms as well as the PPT slides in which the different types of remuneration is being given which indicates the amount of the payment that is being given to the people working for Subway in the stated span of time.

References

Anitha, J., 2014. Determinants of employee engagement and their impact on employee performance. International journal of productivity and performance management, 63(3), p.308.

Bersin, J., 2015. Becoming irresistible: A new model for employee engagement. Deloitte Review, 16(2), pp.146-163.

Chen, X.P., Eberly, M.B., Chiang, T.J., Farh, J.L. and Cheng, B.S., 2014. Affective trust in Chinese leaders: Linking paternalistic leadership to employee performance. Journal of management, 40(3), pp.796-819.

Conway, N. and Coyle?Shapiro, J.A.M., 2012. The reciprocal relationship between psychological contract fulfilment and employee performance and the moderating role of perceived organizational support and tenure. Journal of occupational and Organizational Psychology, 85(2), pp.277-299.

Ishizaka, A. and Pereira, V.E., 2016. Portraying an employee performance management system based on multi-criteria decision analysis and visual techniques. International Journal of Manpower, 37(4), pp.628-659.

Jiang, K., Lepak, D.P., Han, K., Hong, Y., Kim, A. and Winkler, A.L., 2012. Clarifying the construct of human resource systems: Relating human resource management to employee performance. Human resource management review, 22(2), pp.73-85.

Kooij, D.T., Guest, D.E., Clinton, M., Knight, T., Jansen, P.G. and Dikkers, J.S., 2013. How the impact of HR practices on employee well?being and performance changes with age. Human Resource Management Journal, 23(1), pp.18-35.

Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., Johns, R., O’Leary, P., Robinson, J. and Plimmer, G., 2015. Managing employee performance & reward: Concepts, practices, strategies. Cambridge University Press.

Subway. 2018. Subway Australia. [online] Available at: https://www.subway.com/en-AU [Accessed 14 Oct. 2018].

Timmers, C.F., Walraven, A. and Veldkamp, B.P., 2015. The effect of regulation feedback in a computer-based formative assessment on information problem-solving. Computers & Education, 87, pp.1-9.