Question 1

Question 1

Using four views of ethical behavior, discuss what may constitute as ethical behavior that had enabled All Good Organics to be listed as one of the world’s most ethical companies. Support your answers with relevant academic resources such as journal articles and books.

All Good Organics adopts ethical behavior in all its business activities. Ethical behavior has enabled the Company to gain world ranking amongst ethical companies. Businesses traditionally had profit making objectivity which has transformed during recent times, to pursue changes in environmental and society (Valentine, 2008). Four views of ethics are Utilitarian view, Individual view, Justice view and Moral-rights view.

• Utilitarianism establishes that good things are conducted by way of doing right type of actions, in order for welfare of the society. The view depends on managers and employees of the organisation for contribution of the greater good for the society.
• Individualism is a way of ethics wherein it is dependent on individualistic choices. This view is primarily directed at establishing competence and rational behavior.
• Justice view is application of a moral behavior according to philosophers. It necessities commitments from mangers as well as employees in order to cater to fair and equal opportunities as well as treatment(Vaughn, 2015). This view is applicable to all people across the society inspite of their culture, lifestyle, sex, race, religion, education levels and so on to have access to products as well as services.
• Moral-rights view depends on the fundamental rights of individuals which is still evolving. This view stresses on human integrity, freedom along with equality such that unethical behavior can be curbed. Utilitarianism along with individualism is focused on positive aspects for society and self-interests, moral rights and justice view is directed on creation on equality, fairness along with freedom during an act(York, 2009). 

Question 2

Discuss how culture could influence ethical behavior in All Good Organics and suggest three strategies that can be used to manage issues that may occur due to cultural differences. Support your answers with relevant academic resources such as journal articles and books.

Culture prevailing within an organisation is a dominant factor that leads to ethical behavior, thus attaining overall ethics for the organisation. all Good Organics can develop a culture that is inherent to ethical standards and norms triggering an atmosphere amongst employees, managers and all other relevant stakeholders (Selart, 2011).

• Organisation culture are the principles, traditions, values along with relevant influences which are used to conduct ways and means of organisational members. Culture sets characteristics along with values such that ways of behavior for employees of an organisation can be determined.
• While culture helps in integrating organisational members, it also helps in adapting to its mission and environment. Ethics within culture could impact individual factors, organisational factors, top management along with ethics policies and codes for all-round achievement of ethics.
• In order to manage issues that might arise from cultural differences, strategies can be utilized(Carroll, 2014). Strategies would involve more group involvements, employee engagement policies, employee motivation and so on.
• Applying equality norms and practices for people from varying norms will also allow to integrate their practices. Differences in opinions can easily arise from difference in cultures, it is the role of senior leaders and upper management to integrate and consolidate such differences such that an uniform organisational culture can be established. Strategies developed to resolve cultural differences will better application of the overall organisational culture and application of ethical practices.

Question 3

Discuss the influence of a portable social structure within All Good Organics on ethical behavior of the organisation. Support your answers with relevant academic resources such as journal articles and books.

All Good Organics focus on ethical behavior has helped it earn world ranking. Influence of a portable social structure within the organisation has helped it further to attain their ethical goals. Portable social structure is an arrangement of the internal stakeholders that includes management and divides roles amongst them (De George, 2011).

• While roles for such structures is continuously evolving, it is ascertained in accordance to contribution made. Portable social structure enhances innovativeness amongst employees and gives them a spirit to extend their competitiveness.
• This will help develop ethical codes of conduct amongst organisations and allow engagement policies to develop. Such portable social structures induces competition and promotes a spirit of ethical behavior amongst internal stakeholders.
• Internal stakeholders need to evaluate various types of prevailing ethical norms and cultures, they also help in promoting an ethical culture. Such structures has also been suitable development of an ethical culture within the organisation(Thorne, 2010).

Question 4

Recommend five strategies to manage unprofessional behavior in All Good Organics in order for the organisation to remain as one of the world’s most ethical companies.

Attaining sustainable ethical behavior in All Good Organics is critical for entailing is critical for its long term success. The organisation has been successful in promoting an aura and ambience that fosters ethical behavior (Treviño & Brown, May1. 2004). Strategies for managing unprofessional behavior are as below;

• Making clear disruptive behavior is unacceptable. It has been successful in developing ethical products and sourcing products the same from norms. Five strategies that can enable management of unprofessional behavior amongst All Good Organics to remain one of the world’s most ethical companies, involve employee engagement practices and evaluations.
• Firstly, developing policies and processes as employee engagement practices enables motivating employees towards specific goals of the organisation, such that they do not adhere to unprofessional practices and behaviors(Wanderley, 2008). Such engagement practices involves promotion of an organisation culture such that employees feel connected to them.
• Secondly, ensuring staff are aware of behavioural expectations and reporting processes. Employee motivation includes a series of procedures by which employees will be involved to strive towards organisational goals. Employee motivation can help in achieving and in overriding of objectives in ethical spheres are set for such internal stakeholders.
• Thirdly, addressing problem of organisation needs to also indulge in a series of activities that involves periodic evaluation of implemented norms and regulations. An appropriate evaluation technique needs to be incorporated for understanding ethical goals designated.
• Fourthly, reducing fear associated with retribution and intimidation, as the organisation needs to adopt an appropriate key performance indicator (KPI) score for ethical parameters. Fifthly, an employee training procedure needs to be set for achieving of ethical goals(Woiceshyn, 2011). Employee training will help reduce unprofessional behavior and increase appropriate ethical along with professional code of conduct.

Question 5

Recommend two most suitable conflict management strategies to manage the conflict among stakeholders in RELX Group. Support your answers with relevant academic resources such as journal articles and books.

RELIX Group might have certain stakeholder based conflicts that might arise from ways its business progresses. For smooth and proper functioning of an organisation it is critical that stakeholders interests is balanced.

• While different types of stakeholders have differing expectations, it becomes crucial that appropriate conflict management strategies are applied to reduce conflicts(Trevino, 2010). Conflicts can arise amongst various stakeholders in RELIX due to their inability to understand needs and expectations of certain stakeholders.
• Suitable strategies that might allow to reduce such conflicts are firstly, conducting meetings whereby all necessary steps conducted are explained to other stakeholders. In this process communication will be enhanced amongst team members and there will be more group effort in conducting specific roles.
• A standard practice in communicating roles will help in accomplishing various other team efforts and exercises. Secondly, developmental and training opportunities provided to employees needs to be heightened.
• Such training will help the group archive objectives in a better way, it will also help developing commitment of employees towards the organisation. Resolving conflicts will enable the Company towards steady and smooth functioning and positive development.

Question 6

As the Operations Director of ANZ, strategically manage the impact of five elements from the external environment in ensuring a positive organisational performance. Support your answers with relevant academic resources such as journal articles and books.

With rapid advancement of technology banking systems have transformed and evolved over time. As an Operations Director of ANZ, it becomes integral that external five elements are strategically managed consisting of political factors, economic factors, social factors, technological factors and legal factors.

• With most banks targeting Asia as the key market hence all factors related to Asia needs to be analyzed. Analyzing five impact elements with ensure positive organisational performance(Sparks, 2010). While Asia remains to be the key market, each and every country has their specific factors.
• Politically every country is diverse and extreme influence in businesses hence needs to be understood specifically.
• Economically almost, most countries across Asia are developing rapidly.
• Sociologically countries in Asia are Westernizing but most countries are conservative hence companies needs to have deep understanding of social structures.
• Technologically Asian countries have recently started developing and adopting ecommerce.
• Legal and judiciary systems within Asia are not stringent and there is prevailing high levels corruptions. Such corruptions levels hamper functioning of companies within their countries.
• In case ANZ is able to extend its business and impact positive development by suitably designing strategies to meet with prevailing five factors. Organisational performance can be enhanced by way of strategies that can successfully meet with such external factors.   

Reference Lists

Carroll, A. B. (2014). Business and society: Ethics, sustainability, and stakeholder management. Nelson Education.

De George, R. (2011). Business ethics. . Pearson Education India.

Selart, M. a. (2011). Ethical decision making in organizations: The role of leadership stress. Journal of Business Ethics, 99(2), 129-143.

Sparks, J. R. (2010). Ethical judgments in business ethics research: Definition, and research agenda. Journal of Business Ethics, 405-418.

Thorne, D. F. (2010). Business and society: A strategic approach to social responsibility and ethics. . South-Western Cengage Learning. 

Trevino, L. a. (2010). Managing business ethics. . John Wiley & Sons.

Treviño, L. K., & Brown, M. E. (May1. 2004). Managing to be ethical: Debunking five business ethics myths. Academy of Management Perspective, 69-81.

Valentine, S. a. (2008). Ethics programs, perceived corporate social responsibility and job satisfaction. Journal of business ethics, 77(2), 159-172.

Vaughn, L. (2015). Doing ethics: Moral reasoning and contemporary issues. WW Norton & Company.

Wanderley, L. L. (2008). CSR information disclosure on the web: a context-based approach analysing the influence of country of origin and industry sector. Journal of Business Ethics, 82(2), 369-378.

Woiceshyn, J. (2011). A model for ethical decision making in business: Reasoning, intuition, and rational moral principles. Journal of business ethics, 311-323.

York, J. G. (2009). Pragmatic sustainability: translating environmental ethics into competitive advantage. Journal of Business Ethics, 97-109.