Electronic Health Record Development For Australian Pharmaceutical Industries

Description of Proposed Project

The project plan is based on development of Electronic Health Record in Australian Pharmaceutical Industries. The Electronic Health Record (EHR) is an electronic record of the patient health evidence which is being produced by happenstances into daily care delivering setting. The information system is being generated of patient data such as demographics of patients, development notes, medications, historical medical history as well as workshop data.

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The system is automated and streamlined of clinician workflows and has capability to create of comprehensive record of the medical patient meeting and supported of healthcare activities. The government, industry and medical centres are used of EHR to view as well as manage into one place. It is simplified that this system is known as clinical information systems. 

The plan is analyzed from project management perspective where a plan is prepared to determine the start in addition end date to the plan work with scope of project, objectives, constraints and statement of work. There is also determination of project team members as well as responsibilities of stakeholders those are involved into the project work. Work breakdown structure and project schedule is analyzed to determine the required time for completion of this work plan. Risks are also analyzed so that further prevention are to be taken to mitigate any delays into the project work. Quality plan is also prepared to check for quality of the proposed system into the company.

2.0 Description of proposed project

            Australian Pharmaceutical Industries seeks to remove of its existing record heath record system from use and implement a new solution which maintain of diverse features into it. The benefits of the proposed system is enhanced of patient access to care and greater surgical volume. The scope of this system is implementation of user friendly electronic health record which is being hosted by means of system service provider.

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2.1 Problems and solutions of EHR system in Australian Pharmaceutical Industries

            The existing EHR system of Australian Pharmaceutical Industries fails to deliver of accurately billing data for proper claim submittal. The proposed healthcare record system is anticipated of solutions to providing of enhanced charge capture functionalities. The system is not failing to meet with mandates acted by Department of Health and Human Services. The proposed solution is certified to electronic health record technology. There is also maintenance of functionality to collect as well as analyse of meaningful use. The system is not interfaced with new billing systems and get of new system to find new way towards interface.

Problems and Solutions of EHR System in Australian Pharmaceutical Industries

The project plan is aligned with mission as well as goals of practice to standardize payment and health related operations. The healthcare solutions should be complaint and it is up-to-date with enhance of processes which lead to quality patient care. The solution will integrate with the existing applications by utilization of HL7 interface and there is also solution which is packaged with 7days/24hours/365days support. There are also updates as well as enhancements which is provided of no such addition cost to the business practices.

2.2 Recommended option impact

            The proposed solution has some impacts on following areas such as:

Impact on existing clinical environment: Impact on the clinical workflow is being insignificant then there is required for minimal training as well as education for preparation of staffs.

Impact on existing financial environment: The financial impact is moderate because of continual licensing as well as cost of maintenance is being associated with purchase of the solutions. The financial constraints are being hinder the business practices which is needed for acquire of new solutions. It is such a decision to avoid of any loan procurement.

Impact on existing administrative environment: The solution is being anticipated for reduction of errors into clinical documents, maximization of revenue capture and also enhance of administration reporting for entire practices. The proposed process will affect daily duties for the staffs.

Impact on IT: There are support of services which is required to provide of 7/24/365 support to the patients. Downtime support structure is developed to meet with end user’s requirements, and secondary support is failed to the super uses established at time of the implementation processes.

2.3 Implementation plan

            By the contractual agreement, the software vendor is going to provide of integration testing for the software interfaces which will able to transmit of data among the systems. Testing of proposed system is included but it is not limited to HL7 interfaces as well as information exchanges. The software vendor is agreed to the load agency as the service. In order for transferring of data, the software vendor is required to develop, transfer and load job for the database. The vendor is provided of validation testing on customer completed with figure necessities.

After achievement of authentication testing, the client is required to grow of testing scripts to authenticate that the software is being working as it is calculated. Post implementation is also included into the study. The vendor is agreed all the support changes, upgradation of codes and enhancements of customers prior to implement into production. Testing is not revealed with the system issues and it should use for identification of errors which affect payment as well as operations of proposed system.

Recommended Option Impact

2.4 Future scope of proposed system

In future, the system will become centred on story of the introduction of patient’s. It will evaluate of stream of patient’s throughout clinic. The proposed information system is advanced and get ability to accomplish of record occasions and expansion of findings. The system will enable to take advantage of database of the patient’s data, encouragement of accuracy prescriptions. EHR will upgrade to commitment as it ends up vital to the patient experiences. The project plan is delivered on schedule, increased of adoption among .

the patients as well as physicians, testing practices processes into the system and mitigation of error into patient’s data. The system is being designed to provide of opportunities for advance planning as well as allocation of resources and also timeline for deployment of project activities.  The system is provided and indicated of widespread concerns about the recordkeeping effects on the public health. The clinicians and health care providers are used of the system for meeting with the technological requirements of Australian Pharmaceutical Industries.   

3.0 Project management overview

            The scope of this project work is implementation of EHR which will improve quality care of patients, avert of medical errors, lessen of the health care costs, rise of administrative effectiveness, lessening of paperwork as well as develop access to affordable care. As there is progress of project work, capabilities of EHR impacts become easier. Throughout the time, requests are to be modified and expanded scope for implementation. The proposed information system is taking into account for the clinical requirement of the health professionals to provide of health related services. EHR information are completed and it is integral to maintain of quality of the system. The primary determination of this system is to provide benefit to the patient throughout support of current along with future healthcare requirements.

            The scope of this project study is to design, develop, code, and host the electronic health record system for Australian Pharmaceutical Industries. The software vendor will host as well as complete of training which is required to implement new system into the company. Following are some of the criteria such as:

  • To visualize agreeable and user friendly environment into the organization
  • Mitigation of present application data over new and modified system
  • Software as well as licensing are inclusive to the project work
  • System is well-matched with existing technologies in addition coding systems
  • Planning in addition performing comprehensive testing processes on the system to make sure about the system functionality
  • Hosting of system but it is not limited to generate of project reports such as productivity, and HIPAA required reports

            Following are the project objectives for this project study such as:

  • To develop of quantifiable goals for acceptance of EHR besides superiority improvement
  • To frame of strategies for supervise communiqué as well as change management
  • To create of work plan for implementation of EHR
  • To formulate of features and functionality that EHR is successful

There are some of the project constraints into the plan such as when required resources are not available, then there is an increase of time to deliver the project on time. It results to increase of project cost as alternative resources when available are expensive than it is planned. When the quality analyst team finds that quality of project deliverable is not bad, then more resources are to be required. There is an increase into cost for additional resources and there is an effort to fix the project deliverables. It will also increase of time for delivering the project plan. When project scope creep is happened on the project, then it is resulted into increase of time, cost as well as resources along with reduction of quality. Therefore, there is an increase of risk to deliver the project on scheduled time by the project manager.

Implementation Plan

3.3 Statement of work

            The schedule of this project work is followed of steps such as plan for EHR implementation, selection of the system, implementation of the proposed system and optimization of the system for quality improvement. Development of EHR into the Australian healthcare organization helps to make sure that the project plan is being performed as per project specifications as well as expectations of project clients and team members. The total duration of this project plan is 4 months and the clinical benefits of this project work is to generate with increase of effectiveness to provide of medical care and facilitate of new services which are not previously provided.

3.4 Project team members and responsibilities matrix

  Resource Responsibility

  Project Manager

Executive Project Sponsor

Project Sponsor

  Administrative Manager

  Administrative Staff Support

  Financial Analyst

Project team

  Project Scheduler

  Quality Manager

  Technical Manager

  System Engineer

  Implementation Manager

  Application Support Manager

  Test Manager

  Configuration Manager

  Operations Manager

  Customer Support Manager

Risk Manager

  Executive Steering Committee

Making of implementation plan

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Accountable for success of project work

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Executive sponsorship for project success

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Collection of fund for the project plan

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Resource availability and implementation of proposed system

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Time and effort of project roles for project success

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Responsible for day-to-day management of the system

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Support of operations by supervising the plan and project staffs

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Schedule the project plan

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Perform of required tasks for the company systems

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Managing and monitoring of installed systems

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Quality test of proposed system

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Configure the proposed system

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Involve with oversee production of goods

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Lead and motivate the team of staffs

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Taking of project related decisions

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Facilitate of global collaboration among the participants

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Providing of strategic direction to project work

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Achieve of project benefits

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3.5 Work breakdown structure

WBS

WBS activities

0

Development of electronic health information system in Australian Pharmaceutical Industries

1

   Initiation phase

1.1

      Education to organization on EHR and project

1.2

      Identification of project stakeholders

1.3

      Understanding of skills set for clinical

1.4

      Identification of skills set of clinical and IT staffs

1.5

      Development of business case

1.6

      Understanding of business cycle

1.7

      Understanding of procurement process

2

   Planning phase

2.1

      On site assessment

2.2

      Development of gap analysis of actual systems

2.3

      Scope requirements

2.4

      Preparation of budget and resources required

2.5

      Selection of vendor and approval of start date

2.6

      Updating of schedule and project plan

3

   Execution plan

3.1

      Building the test and development of system

3.2

      Documentation of system

3.3

      Testing the system prior to implement EHR

3.4

      Verify the configuration and usability

3.5

      Deployment of pilot site

3.6

      Deploy of disaster recovery site

3.7

      Obtain of site completion

3.8

      Sign off the implementation

4

   Control phase

4.1

      Control validate through project

4.2

      Risk monitoring and control

4.3

      Development of risks

4.4

      Cost control review

4.5

      Providing financial reports on monthly basis

4.6

      Performance reporting

5

   Closing phase

5.1

      Complete closeout of contracts

5.2

      Sign off the customer acceptance

5.3

      Closeout the financial matters

5.4

      Document lessons learned

5.5

      Completion and collection of project records

5.6

      Preparation of final reports

5.7

      Conduct a review of project report

5.8

      Final sign off

WBS

Task Name

Duration

Start

Finish

0

Development of electronic health information system in Australian Pharmaceutical Industries

120 days

Tue 07-08-18

Mon 21-01-19

1

   Initiation phase

33 days

Tue 07-08-18

Thu 20-09-18

1.1

      Education to organization on EHR and project

4 days

Tue 07-08-18

Fri 10-08-18

1.2

      Identification of project stakeholders

9 days

Mon 13-08-18

Thu 23-08-18

1.3

      Understanding of skills set for clinical

6 days

Fri 24-08-18

Fri 31-08-18

1.4

      Identification of skills set of clinical and IT staffs

10 days

Mon 03-09-18

Fri 14-09-18

1.5

      Development of business case

14 days

Mon 13-08-18

Thu 30-08-18

1.6

      Understanding of business cycle

4 days

Mon 17-09-18

Thu 20-09-18

1.7

      Understanding of procurement process

10 days

Fri 31-08-18

Thu 13-09-18

2

   Planning phase

39 days

Fri 24-08-18

Wed 17-10-18

2.1

      On site assessment

12 days

Fri 21-09-18

Mon 08-10-18

2.2

      Development of gap analysis of actual systems

14 days

Mon 03-09-18

Thu 20-09-18

2.3

      Scope requirements

5 days

Fri 24-08-18

Thu 30-08-18

2.4

      Preparation of budget and resources required

17 days

Fri 31-08-18

Mon 24-09-18

2.5

      Selection of vendor and approval of start date

17 days

Tue 25-09-18

Wed 17-10-18

2.6

      Updating of schedule and project plan

15 days

Fri 21-09-18

Thu 11-10-18

3

   Execution plan

59 days

Tue 09-10-18

Fri 28-12-18

3.1

      Building the test and development of system

12 days

Fri 12-10-18

Mon 29-10-18

3.2

      Documentation of system

14 days

Tue 30-10-18

Fri 16-11-18

3.3

      Testing the system prior to implement EHR

19 days

Mon 19-11-18

Thu 13-12-18

3.4

      Verify the configuration and usability

11 days

Fri 14-12-18

Fri 28-12-18

3.5

      Deployment of pilot site

12 days

Tue 09-10-18

Wed 24-10-18

3.6

      Deploy of disaster recovery site

14 days

Thu 25-10-18

Tue 13-11-18

3.7

      Obtain of site completion

12 days

Wed 14-11-18

Thu 29-11-18

3.8

      Sign off the implementation

12 days

Fri 30-11-18

Mon 17-12-18

4

   Control phase

102 days

Fri 31-08-18

Mon 21-01-19

4.1

      Control validate through project

13 days

Tue 18-12-18

Thu 03-01-19

4.2

      Risk monitoring and control

12 days

Fri 04-01-19

Mon 21-01-19

4.3

      Development of risks

15 days

Fri 31-08-18

Thu 20-09-18

4.4

      Cost control review

3 days

Fri 12-10-18

Tue 16-10-18

4.5

      Providing financial reports on monthly basis

12 days

Wed 17-10-18

Thu 01-11-18

4.6

      Performance reporting

13 days

Fri 02-11-18

Tue 20-11-18

5

   Closing phase

34 days

Wed 21-11-18

Mon 07-01-19

5.1

      Complete closeout of contracts

4 days

Wed 21-11-18

Mon 26-11-18

5.2

      Sign off the customer acceptance

2 days

Tue 27-11-18

Wed 28-11-18

5.3

      Closeout the financial matters

13 days

Thu 29-11-18

Mon 17-12-18

5.4

      Document lessons learned

6 days

Tue 18-12-18

Tue 25-12-18

5.5

      Completion and collection of project records

2 days

Wed 26-12-18

Thu 27-12-18

5.6

      Preparation of final reports

3 days

Fri 28-12-18

Tue 01-01-19

5.7

      Conduct a review of project report

2 days

Wed 02-01-19

Thu 03-01-19

5.8

      Final sign off

2 days

Fri 04-01-19

Mon 07-01-19

4.0 Risk assessment and plan

            While implementation of EHR solutions are critical to enable of effective collaboration along with enhance of patient care delivery, there are significant risks such as technical risk, resource risk, budget risk, privacy and security risks as well as schedule risk.

Risk factor

Risk description

Impact

Likelihood

Risk level

Preventive measures

Technical risk

There is failure of software implementation. When proper maintenance is not done for the software, then there is failure of the system.

Moderate

Possible

Medium

Before starting to work into the project plan, there is required of proper maintenance of the proposed system.

Resource risk

When there is lack of resources and team members are involved into the project work, then there is delay into the project.

Significant

Possible

High

There is required to hire of more resources for the project plan, so that there are not possibility of reduction of team members to work into the project.

Budget risk

There is financial exposure as well as delay into ROI. Investing into EHR solution is not allowed of customization which resulted that the money is spent on the solution are not accomplished of project outcomes.

Moderate

Unlikely

Medium

The system should improve of patient care, eliminate the data entry duplication and also enhance the documentation with framework for customization of daily operations. The project manager should account for proper budget plan before starting to work into the project study.

Privacy and security breach

There are posing of data protection which is a high risk for the healthcare providers. There are possibility of stolen of healthcare data and access to the patient data without prior access permission to it.

Significant

Unlikely

High

Proper security and authentication measures are to be taken so that no unauthorized person can able to access to the patient’s data.

Schedule risk

There are possibility that there is delay into the project schedule due to lack of project resources and lack of project related budget.

Minor

Possible

Medium

There should be proper planning of schedule by the project manager. The manager should get an idea of possible phases which are undertaken to conduct work into the study by use of project management tools and techniques.

The risk matrix is as follows:

Impact

Negligible

Minor

Moderate

Significant

Severe

 

 

 

Likelihood

Very likely

Likely

Possible

Schedule risk

Technical risk

Resource risk

Unlikely

Budget risk

Privacy and security risk

Very unlikely

5.0 Quality plan

            Quality assurance helps to identify potential areas of risks and help to make sure that EHR project is being designed accurately. It is included to evaluate the implementation of provider along with change management plans, schedule of training. Collection of data as well as monitoring are also conducted to observe that there is proper implementation which is on track to deliver of benefits highlighted into the project plan. The healthcare providers along with professionals are requested to use of specialized EHR technology for exchanging of electronic health related data for improvement of excellence care, submission of clinical quality measures.

Issue

Project stage product is produced

End stage assessment

Theory

Observed in the case

Procurement

Initiation phase

End of initiation phase

There is required to prepare of preliminary engineering plan.

The procurement is started promptly for the critical technical equipment’s.

Pre-commissioning

Initiation phase

End of initiation phase

It is done to save of cost as well as resources. Commissioning is to be done offshore.

The key milestone for defined packages are approved on time.

Quality schedule, safety plan and progress reporting

Planning phase

End of planning phase

The plan procedures are related to the project requirements for the project is to be submitted to client for their approval.

Good schedule for the unforeseen bad weather conditions are done among the activities which are long.

Close out of the plan

Closure phase

End of close out phase

The vendor data and check sheets are available. All completion tests are to be done prior to handle over to client.

There are proper requirement to be applied into the project plan for successful implementation of proposed information system.

Payment method

Planning phase

End of planning phase

The payment method is to be made related to the milestones achieved and progress of work per month.

The payment is made based on the key project milestones.

6.0 Summary

            It is summarized that the proposed system is included of initiation phase, planning phase, execution phase, control phase and closure phase. The total time required to develop of EHR system into Australian Pharmaceutical Industries is 4 months. The scope of this study is to implement of new system which is user friendly for the end users. The proposed solution is mitigated current application data over the new system. All the software as well as licensing are comprehensive to the project work.

The proposed system should well-matched with the present terminologies in addition to coding systems. There are proper testing processes on the system ensures that best functionality should be meet to develop a new solution for the company to record of health related information. The clinical benefits of proposed system is enhanced provider and patient access to care documentation. The benefits of this particular system is to generate of increased effectiveness to provide of medical care along with facilitate of new services which is not provided previously.

Future Scope of Proposed System

The new business solution increases ability to provide of medical care, increase of business value, increase of business revenue along with reduction of expenses. The project work is to be anticipated with increasing in addition to providing of medical care to the end users and patients.

            Into the project plan, there are also some project constraints such as there is delay into the schedule when there is lack of project team members to conduct the plan. Therefore, it also increases cost of the plan. The risks which are identified into the project study are technical risk, schedule risk, budget risk and resource risks. It provides a higher effect into the project work, therefore the risk manager takes of possible steps to mitigate those risks before it impacts the project success. The data from existing system is not extracted, transferred and loaded to the proposed system.

There are risks which may be diverted the resources and altered negotiation time for the implementation process. The proposed information system is taking into account for the clinical requirement of the health professionals to provide of health related services. EHR information are completed and it is essential to uphold of quality of the system. EHR will upgrade to obligation as it ends up vital to the patient experiences. The project plan is to be carried on schedule, augmented of adoption among the patients as well as physicians, testing practices procedures into the system in addition to justification of error into patient’s data.

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