Sub: Invitation for a dinner party to be held on 15 December 2018 from 6pm to 11.00pm
Hi All,
You will be very glad to know that Commonwealth Bank is going to arrange a dinner party for all concerned stakeholders on 15th December of 2018. Westin Hotel at Martin Place located at Sydney is the destination where every existing employee is requested to attend the dinner party. We have arranged a social event as well for enhancing the significance of this dinner party. Employees are requested to reach Westin Hotel at 6 pm. The program will be continued till 11 pm.
All the employees are hereby requested to participate in the social event and show their extracurricular skills and talents in front of eminent guests. You will be delightful to know that we are going to invite our honorable trade minister in this event so that we can introduce our upcoming projects to Australian government. It is our fervent request to participate in the event and take every care of our honorable guests. Your co-operation and collaboration is highly needed to make the entire event special and memorable.
With regards
John smith
Communication manager
Commonwealth Bank
Date: 15th April, 2018
2. A letter to an external special guest To, The Trade Ministry Government of Australia Sub: Invitation for attending dinner party of Commonwealth Bank on 15 December of 2018 Respected Sir/ Madam, With humble request I, the communication manager of Commonwealth Bank, beg to state that Commonwealth Bank is going to start a dinner party in celebration to the overall success of business as well as extraordinary effort provided by the employees towards services. As you know Commonwealth bank has already occupied a recognizable place in the realm of finance industry due to its extraordinary customer service and high quality of products. In order to celebrate the success of our honest endeavor I have decided to arrange a social event as well. We are going to introduce in this event our upcoming agendas and new financial schemes that would be beneficial for government as well. We have already launched innovative market strategies for expanding our business in the international market more effectively. Therefore, your participation and cooperation is highly expected in this event. We are going to give you full protection at the event destination. In addition, transport facilities would be provided so that you do not have to face difficulties in reaching the destination. We therefore fervently request you to attend our annual event and oblige Thanking you, Yours’ faithfully, John smith Communication manager Commonwealth Bank Date: 15th May, 2018 Contact detail: |
Progress report to CEO on how the preparation of the events is going on
Progress Report: About the preparation of Event going to be held on 15 December, 2018 Reporting period: 1pm to 5 pm Event name: Annual event and dinner party of Commonwealth Bank Reported by: Communication manager, Common Wealth Bank This is hereby declared that every information given here are true and authentic to the best of my knowledge and belief. If the information is/are being found incorrect or unreliable at any time, my designation will be liable without any further delay. Yours’ sincerely, Communication manager Contact detail: Summary of the activities completed till date
List of activities which are still yet to complete
Brief Narration about the progress Being a communication manager I am responsible to interact with the stakeholders regarding the next dinner party to be held on December 15th of 2018. I have properly communicated to both employees and external guest. In this progress report, I have given a brief overview about the activities which are already accomplished till date. Activities those are left to be conducted are also mentioned herewith for your convenience. Apart from those written communications, I have communicated personally to existing employees of Commonwealth bank for seeking their cooperation and participation in the annual event. |
This specific part is the brief overview on how the entire program will be conducted on 15 December 2018 from 6pm to 11.00pm at Westin Hotel at Martin Place located at Sydney.
In this very specific study I have provided an insightful idea on how to conduct and plan an event which is celebrating for the purpose of business success. After making an in-depth discussion with my senior managers I have selected Westin Hotel at Martin Place as the concerned venue. The event will be held on 15th December of 2018 from 6pm to 11.00 pm. The overall experience that I have gathered while communicating with the stakeholders was wonderful. In some of the specific areas I have identified the lack of knowledge and competency that should be improved. I have come across large numbers of people coming from different geographical backgrounds and psychological attitudes. While communicating with them I have gathered wonderful learning experience. I have learnt on how to maintain workplace harmony on the floor. It would definitely guide me to conduct the entire event successfully. While organizing the event I would have come across the people from various cultural backgrounds. In this kind of situation, I may have to face challenges in maintaining collaborative work. Still, my communication skill enables me to make an effective bond with every participant associated with this event management.
As a communication manager my primary role was to properly convey the message of dinner party to both internal as well as external stakeholders. In order to transmit the message properly to the employees I have send an official mail where I have given detailed information about the significance of event, its venue, date and time. I have requested every single employee to spread their hands for participating within the event program. However, before communicating with the trade minister I have taken self-preparation on how to introduce myself as well as my concern to the minister so that it can be convincing for the person. I have tried to give detailed overview about the future business plan of Commonwealth banks.
The financial schemes that are going to be launched for Australian government are also introduced in the formal letter. Apart from that I have decided to make a verbal communication as well. This specific verbal communication has helped me immensely to know about the current business scenario of finance industry in global market. In addition, I have prepared a progress report as well for our respected CEO of Commonwealth Bank. In this progress report, I have given a brief overview about the activities which are already accomplished till date. Activities those are left to be conducted are also mentioned herewith for your convenience. This progress report is very helpful for CEO to keep a constant update regarding the preparation of annual event. As per this update CEO would be able to instruct the concerned persons to take effective measures for making the entire annual dinner party successful.
I have seriously gone through wonderful learning experience while dealing with the various persons both inside and outside the organization. While visiting personally to the employees for knowing their concern I have widen my knowledge and experiences based on which I have improved my own competency. In addition, my experience in interacting with the trade minister was very memorable. I got the scope to communicate with the person for ten minutes through telephonic conversation. In this conversation I got detailed overview about the real business scenario of finance industry and its upcoming challenges. However, this information would help me immensely in making effective business strategic decision. Moreover, my cordial approach and decent gesture enabled me to convince the trade minister to attend my event. The overall experience that I gathered as a communication manager is highly significant for enhancing my competency level.
It is undeniable that I have faced innumerable challenges while playing the role of a communication manager within my organization. Firstly, I am comfortable only in maintaining formal communication with my colleagues. I do not have multilingual flexibility based on which I can maintain regional communication as well. As a result, people who are having language barrier cannot communicate with me properly. As a result, the entire communication method was getting hampered due to the lack of proper interaction. Therefore, language barrier was a major concern for playing my responsibilities properly. In addition, I have faced immense challenges in making decision as well. People coming from various geographical backgrounds have psychological issues. Their values and beliefs differ from one person to another. In this situation, I had to face immense challenges in making effective decision regarding the event and its success.
In addition, while maintaining participative decision making style I have given equal opportunity to every individual employee for sharing their point of views. While sharing their opinion regarding the success of event psychology differs from one person to another. In this kind of situation, I was facing difficulties in taking appropriate decision. Moreover while making the progress report for submitting to the CEO of Commonwealth bank I have faced challenges. I did not have any experience of making progress report before. As a result, I did not have any clue in maintaining appropriate format of the product. In this kind of situation, I have faced immense challenges in showing a proper progress report about the preparation of this event.
However, after evaluating the entire study I have observed that I as a communication manager have faced immense challenges in playing my role properly. I have identified several issues within me that should be rectified for enhancing my skill and competency level. I can receive an effective training session for improving my multilingual flexibility so that employees do not have to face problem in communicating with me. In addition, I need to raise my confidence level based on which I do not hesitate and fumble while talking to any person. Automatically, the entire communication between the sender and receiver would be effective.
Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice. Routledge.
Jackson, D. (2014). Business graduate performance in oral communication skills and strategies for improvement. The International Journal of Management Education, 12(1), 22-34.
Morgan, L., Paucar-Caceres, A., & Wright, G. (2014). Leading effective global virtual teams: The consequences of methods of communication. Systemic Practice and Action Research, 27(6), 607-624.
Nickerson, C. (2014). The use of English in electronic mail in a multinational corporation. In Writing Business (pp. 53-74). Routledge.
Nickerson, C., & Bargiela-Chiappini, F. (2014). Business writing as social action. In Writing Business (pp. 19-50). Routledge.
Olsson, E. K. (2014). Crisis communication in public organisations: Dimensions of crisis communication revisited. Journal of Contingencies and Crisis management, 22(2), 113-125.
Tench, R., & Moreno, A. (2015). Mapping communication management competencies for European practitioners: ECOPSI an EU study. Journal of Communication Management, 19(1), 39-61.
Tench, R., & Moreno, A. (2015). Mapping communication management competencies for European practitioners: ECOPSI an EU study. Journal of Communication Management, 19(1), 39-61.
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