Creating A Luxury Home For Elderly People In London Borough Of Southwark

Objectives of the Project Plan

The project plan is based on creating of luxury home that can able to accommodate of 30 elderly people in London Borough of Southwark. The purpose of the luxury home is to provide five star services with high staffing level along with hotel style catering. The plan creates of residential environments for the elderly with infrastructural advantages consists of facilities such as ATM, medical store, and clinic so that the elderly people cannot require commuting long distances in search for all of them (Brodney et al. 2016).

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The plan consists of aim and objectives with two types of research methods to collect data from the healthcare industry of United Kingdom such as primary and secondary data are included for the data analysis. The researchers are used of complex range of research techniques for analyzing the collected data. Software is utilized an aid to make of decisions as well as control. Risk assessment is done to identify the risks and mitigate the risks using different risk management strategies.

The aim behind the project plan is to create luxury home for 30 elderly people with five star services and higher level of staffs and hotel catering services. The principle of design of luxury home aims to create of such an environment that can able to access of 30 population of elderly people and much of the lives as probable. Design principles support those who are like to age into the place. For the elderly people, walking up and down of the stairs become a challenge, therefore the luxury home should be designed in such a way that the home includes of elevator. The objectives of this project plan are:

  • To create of luxury home for accommodation of 30 elderly people
  • To include of slip resistant surfaces into the home for preventing of falling
  • To provide of five star services with high staffing level along with hotel style catering
  • To complete the project plan within 150 days

The care homes of UK provides of accommodation with nursing and personal care for the persons those are of elder age. Primary healthcare is provided to the population of UK, free at point of contact by “National Health Service (NHS)” throughout the general medical services. In order to conduct research for this project plan, primary and secondary data sources are used to gather data for create of luxury home with all required facilities (Drummond et al. 2015). The data are collected from the social care staffs with no access to the healthcare records. It takes a view of the health which is defined by aims as well as objectives focused to quantify the cost of social cares.  

This section aims to provide of an overview of range of research methods which are used in investigating of the healthcare services. There are two types of data sources which are used to collect of data from the healthcare industry of UK those are constructed of healthcare homes for elderly people:

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Primary and Secondary Data Collection Methods for the Project Plan

Primary research: The techniques of primary research into health and social care are questionnaire, interview, observations and case studies. In this particular project plan, face-to-face interview are taken of the healthcare professionals those are running the care homes and have responsibility to make critical buying decisions on daily basis (Smith 2015). The patients in addition to medics are interviewed to analyze the requirements of care homes for elderly people. Questionnaire is also prepared which is provided online to the health professionals, elderly people and healthcare providers to analyze if the luxury homes are provided of best healthcare services to the elderly people or not (Bowling 2014).  Primary research provides of higher value to the society. It provides of important health related data about the risk factors, outcomes of the healthcare and cost related to healthcare. Clinical trials are provided of required information about the adverse effects of the medical interventions by control over the variables which impact the results of research study. Feedback from the healthcare professionals using survey and questionnaire, interview are important to improve over the care homes and their facilities.

Secondary research: The techniques of secondary research are books, magazines, articles which are published into journals, official statistics of the country, UK and samples. The data are collected from the clinical records of UK which are considered as common sources of data for the case series. The healthcare professionals those are working into the clinical settings have access to the records of patients for the research purposes (Aveyard 2014).  A systematic review of the journal articles are done with summary of the publications relevant to the particular and selected research topic. The information is available faster and it is the cheapest source to conduct of market research data (Lewis 2015). The luxury care home residents have higher requirements of health as well as social care support from the health professionals. Yet the researcher noticed that it is difficult to find out information related to health of UK care home.      

The administrative data related to healthcare are used as the sources of data collection into the healthcare research. In this particular project plan, the data are determined from the electronic patient management programs which are effective for the data collection method. Mainly, the data collection methods used is administrative data from the electronic patient management programs (Cameron et al. 2014). Those data are showing of highest level of completeness to capture as well as level of agreement with the inpatient medical record review of the stay of elderly people into the hospitals. The data collection methods are such an approach to replicate of how the data are collected into larger clinical trial with limited number of resources (Betancourt et al. 2016). The nursing records are recorded and updated regularly by the in-charge of the care home.

Internal and External Stakeholders of the Healthcare Industry

Access to the data of health service on the care residents takes more time and money. People into the care home are taking part into the research, but some of the studies exclude of the residents, at the start and end point when they move into the care home (Rubin and Babbie 2016). This research study fills a key significant gap into understanding of the health of the people into the luxury home and provides insights to show how they are taking care of daily requirements. The data collection method shows of how the data are changed into recent years from the past years, which is collected into single dataset. Information related to the luxury home who has taken part into the survey follow people over number of years (Lewin et al. 2015). The statistical analysis describes the health of the care home people and their capabilities to change over the time.   

Wong et al. (2015) stated that collaborative decision making software is used as aid to make decisions and control over it. It is a software application which helps to coordinate as well as distribute of data among the work groups. This particular software coordinates of the functions needed to turn up at well-timed collective decisions. It enables the stakeholders to contribute into the process. Selection of the communicational tools is required for higher end collaborative efforts (Agoritsas et al. 2015). Online collaboration tools also help in making of decisions. The healthcare industries are dependent on the business intelligence tools for making of decisions such that the healthcare professionals can make of better decisions based on processed information. The application of health and social care software into business intelligence towards decision making provides an opportunity to tie the information directly to the decisions made throughout the organization (Pedrycz and Chen 2015). The investigation over the decision control system is connected to utilize of learning from various disciplines. This system helps in create of luxury home for the elderly people and provide them with best lifestyle at their elder age. Hoffmann and Tooth (2017) argued that the software stimulates of new approach towards complex decision making by link of the reports from the business intelligence software.          

Into the healthcare sector where there is creation of luxury home is done for the elderly people, the internal and external stakeholders are identified as:

Internal stakeholders:

Director of public health: They are responsible for determine the entire objectives of public health into the local area (Jonas and Roth 2017).  

Software Aid for Decision-making and Control

Director of nursing: They supervise and review of the nursing staffs. They report to the higher level of staff members (Berkowitz 2016). They maintain of higher standards of healthcare.

Public health management system: This management team is involved into the health services and play role into analyzing of the public health along with promotion of remedial actions (Korschun 2015). Their main aim is to protect and promote of the public health, focus on the populations of UK and take of preventive measures and strategies against the prevention of health.

Board committee members: The board members provides of guidance to the healthcare organization among the board meeting.

External stakeholders:

Local authority: The local authority consists of role into the national healthcare and they are involved into creating of luxury home in UK for accommodating of 30 elder people.

Healthcare providers: The provider performs the physical check up of the elder people those are accommodated into the care home and recommended of testing. They coordinate of care between the doctors and therapists from various specialists (Kruse et al. 2014). They also provide help with include of support groups, public health as well as medical services with current medical information.

Service users: They work under the guidance of healthcare professionals. Their duties re to observe, monitor and record of the elder people’ health data, communicate with the elder people, assist with the clinical responsibilities and perform of personal care of the elder people (Mendel et al. 2014)

Suppliers: The supplier provides of required products and services which are required to create of luxury home for elder people (Dangelico 2015). The facilities of the care home are providing of five star services with high staffing level along with hotel style catering.

Risk ID

Risk factors

Impact

Cause

Probability

Severity

Risk Level

Actions to mitigate risks

Risk owner

R1

Poor quality of the raw materials

It impacts both cost as well as scope of the project plan.

The required raw materials are not meet with the required quality and therefore there are chances of construction failure in the future (McNeil, Frey and Embrechts 2015).

Likely

Moderate

High

There is requirement of back up supplier to mitigate the risk so that the other supplier can meet with the quality of raw materials.

Project Manager

R2

Lack of availability of raw materials

It provides an impact on time and project scope.

The raw materials and products are not provided at required time.

Possible

Moderate

High

Extra raw materials should be taken into stock in case of emergency (Wolke 2017).

Project Manager

R3

Inflation

It influences the cost and time.

There is increase into the price of the raw materials used to construct the luxury home (Hopkin 2017).

Possible

Minor

Medium

There is requirement to reserve of extra money to handle of this risk.

Project Sponsor

R4

Failure of software

It impacts the cost in addition to schedule.

The system is not working properly and there is lack of maintenance of the healthcare system (Pleune 2017).  

Unlikely

Moderate

Medium

The healthcare industry should maintain the software and keep it up-to-date so that there are no chances of system failure. If the system is not working properly, then the industry should purchase of new system.

Project Manager

R5

Failure of machinery

It impacts the cost, quality as well as schedule of the project plan.

The machinery is not working properly due to lack of maintenance from the team (Hopkin 2017).

Unlikely

Minor

Low

The healthcare industry should purchase of new system or they can back up the machinery to get the require project outcomes (McNeil, Frey and Embrechts 2015).  

Project Manager

R6

Lack of training

It impacts the schedule and cost.

There is lack of training of the healthcare staffs to perform the inspection control procedures. The healthcare providers are not familiar with the procedures which are eligible to bid on the projects (McNeil, Frey and Embrechts 2015).

Unlikely

Insignificant

Low

Training should be provided to the staffs and healthcare providers so that they can manage all the health related activities so as to create the luxury home for the elder people. On the job training should be proper for the staffs to handle the project related activities.

Project Manager

R7

Lack of environmental monitoring

It impacts the scope.

There is lack of daily physical monitoring of the activities to make sure that the building activities conform towards infection control as well as safety standards. There is generation of dust from the construction activities (Hopkin 2017).

Possible

Minor

Medium

Air quality testing should be done to prevent the construction dust to enter into the areas of the luxury home. This type of testing should include of real time particulate testing which is helpful to handle of the risks into the project plan (Wolke 2017).

Project Manager

Risk matrix

Severity

Probability

Insignificant

Minor

Moderate

Significant

Catastrophic

Certain

Likely

R1

Possible

R3, R7

R2

Unlikely

R6

R5

R4

Remote

Table 1: Risk matrix

WBS

Task Name

Resource Names

Cost

0

Project plan for creating of luxury home to accommodate of 30 elderly people

£267,520.00

1

   Initiation phase

£87,040.00

1.1

      Understanding of the project goals and requirements of luxury home

Project Manager, Project Sponsor

£12,800.00

1.2

      Identify the stakeholders and their roles

Project Manager

£4,800.00

1.3

      Accommodate of 30 elder people

Civil Engineer, Designer, Project Manager, Project Sponsor

£27,360.00

1.4

      Identify the risks and development of mitigation plan

Project Manager, Risk Manager

£7,200.00

1.5

      Evaluation of project design

£34,880.00

1.5.1

         Site identification to create the luxury home

Auditor, Builder, Civil Engineer, Designer, Site reviewer

£17,280.00

1.5.2

         Funding requirements

Project Manager, Project Sponsor

£6,400.00

1.5.3

         Budget authorization

Project Manager, Project Sponsor

£11,200.00

2

   Planning phase

£42,480.00

2.1

      Approval of the higher authority and government

Project Manager, Project Sponsor

£14,400.00

2.2

      Identify the requirements of raw materials

Civil Engineer, Designer, Project Manager

£15,680.00

2.3

      Prepare a blueprint of the construction plan

Builder, Civil Engineer, Designer, Site reviewer

£12,400.00

3

   Construction phase

£74,240.00

3.1

      Geological survey

Civil Engineer, Site reviewer

£9,600.00

3.2

      Up to date of the house with the building codes

Civil Engineer, Project Manager

£9,120.00

3.3

      Inspection of the home

Auditor, Civil Engineer, Designer

£5,520.00

3.4

      Complete insulation and interior installation

Auditor, Civil Engineer, Designer

£14,720.00

3.5

      Take place of surfacing

Civil Engineer

£5,040.00

3.6

      Installation of electrical and mechanical work

Builder, Civil Engineer, Designer, Mechanical Engineer, Project Manager

£30,240.00

4

   Monitoring and control phase

£63,760.00

4.1

      Audit the entire project plan

£0.00

4.2

      Check the building quality

Mechanical Engineer, Project Manager, Project Sponsor

£12,960.00

4.3

      Final inspection of the building code

Project Manager, Project Sponsor

£6,400.00

4.4

      Remodel of entire project

Civil Engineer, Designer, Mechanical Engineer, Project Manager, Project Sponsor

£25,200.00

4.5

      Closure phase

£19,200.00

4.5.1

         Final draft of project plan

Project Manager, Project Sponsor

£14,400.00

4.5.2

         Submission of the project final

Project Manager

£4,800.00

From the above table, it is observed that the total budget for the project plan is £267,520.00. 

WBS

Task Name

Duration

Start

Finish

0

Project plan for creating of luxury home to accommodate of 30 elderly people

150 days

Mon 1/1/18

Fri 7/27/18

1

   Initiation phase

49 days

Mon 1/1/18

Thu 3/8/18

1.1

      Understanding of the project goals and requirements of luxury home

8 days

Mon 1/1/18

Wed 1/10/18

1.2

      Identify the stakeholders and their roles

6 days

Thu 1/11/18

Thu 1/18/18

1.3

      Accommodate of 30 elder people

9 days

Fri 1/19/18

Wed 1/31/18

1.4

      Identify the risks and development of mitigation plan

9 days

Thu 2/1/18

Tue 2/13/18

1.5

      Evaluation of project design

17 days

Wed 2/14/18

Thu 3/8/18

1.5.1

         Site identification to create the luxury home

6 days

Wed 2/14/18

Wed 2/21/18

1.5.2

         Funding requirements

4 days

Thu 2/22/18

Tue 2/27/18

1.5.3

         Budget authorization

7 days

Wed 2/28/18

Thu 3/8/18

2

   Planning phase

21 days

Fri 3/9/18

Fri 4/6/18

2.1

      Approval of the higher authority and government

9 days

Fri 3/9/18

Wed 3/21/18

2.2

      Identify the requirements of raw materials

7 days

Thu 3/22/18

Fri 3/30/18

2.3

      Prepare a blueprint of the construction plan

5 days

Mon 4/2/18

Fri 4/6/18

3

   Construction phase

41 days

Mon 4/9/18

Mon 6/4/18

3.1

      Geological survey

8 days

Mon 4/9/18

Wed 4/18/18

3.2

      Up to date of the house with the building codes

6 days

Thu 4/19/18

Thu 4/26/18

3.3

      Inspection of the home

3 days

Fri 4/27/18

Tue 5/1/18

3.4

      Complete insulation and interior installation

8 days

Wed 5/2/18

Fri 5/11/18

3.5

      Take place of surfacing

7 days

Mon 5/14/18

Tue 5/22/18

3.6

      Installation of electrical and mechanical work

9 days

Wed 5/23/18

Mon 6/4/18

4

   Monitoring and control phase

39 days

Tue 6/5/18

Fri 7/27/18

4.1

      Audit the entire project plan

7 days

Tue 6/5/18

Wed 6/13/18

4.2

      Check the building quality

6 days

Thu 6/14/18

Thu 6/21/18

4.3

      Final inspection of the building code

4 days

Fri 6/22/18

Wed 6/27/18

4.4

      Remodel of entire project

7 days

Thu 6/28/18

Fri 7/6/18

4.5

      Closure phase

15 days

Mon 7/9/18

Fri 7/27/18

4.5.1

         Final draft of project plan

9 days

Mon 7/9/18

Thu 7/19/18

4.5.2

         Submission of the project final

6 days

Fri 7/20/18

Fri 7/27/18

From the above table, it is analyzed that the total time taken to complete the project plan is 150 days with start date from 1st of January, 2018 and end at 27th of July, 2018. The project plan consists of four phases such as initiation, planning, construction and monitoring and control phase to create the luxury home for elder people.

References

Agoritsas, T., Heen, A.F., Brandt, L., Alonso-Coello, P., Kristiansen, A., Akl, E.A., Neumann, I., Tikkinen, K.A., Van Der Weijden, T., Elwyn, G. and Montori, V.M., 2015. Decision aids that really promote shared decision making: the pace quickens. Bmj, 350, p.g7624.

Aveyard, H., 2014. Doing a literature review in health and social care: A practical guide. McGraw-Hill Education (UK).

Berkowitz, E.N., 2016. Essentials of health care marketing. Jones & Bartlett Publishers.

Betancourt, J.R., Green, A.R., Carrillo, J.E. and Owusu Ananeh-Firempong, I.I., 2016. Defining cultural competence: a practical framework for addressing racial/ethnic disparities in health and health care. Public health reports.

Bowling, A., 2014. Research methods in health: investigating health and health services. McGraw-Hill Education (UK).

Brodney, S., Fiwler, F.J., Wexler, R. and Bowen, M., 2016. Shared decision-making in clinical practice: examples of successful implementation. European Journal for Person Centered Healthcare, 4(4), pp.656-659.

Cameron, A., Lart, R., Bostock, L. and Coomber, C., 2014. Factors that promote and hinder joint and integrated working between health and social care services: a review of research literature. Health & social care in the community, 22(3), pp.225-233.

Dangelico, R.M., 2015. Improving firm environmental performance and reputation: the role of employee green teams. Business Strategy and the Environment, 24(8), pp.735-749.

Drummond, M.F., Sculpher, M.J., Claxton, K., Stoddart, G.L. and Torrance, G.W., 2015. Methods for the economic evaluation of health care programmes. Oxford university press.

Hoffmann, T. and Tooth, L., 2017. Shared decision making. Evidence-Based Practice Across the Health Professions-E-pub, p.337.

Hopkin, P., 2017. Fundamentals of risk management: understanding, evaluating and implementing effective risk management. Kogan Page Publishers.

Jonas, J.M. and Roth, A., 2017. Stakeholder integration in service innovation-an exploratory case study in the healthcare industry. International Journal of Technology Management, 73(1-3), pp.91-113.

Korschun, D., 2015. Boundary-spanning employees and relationships with external stakeholders: A social identity approach. Academy of Management Review, 40(4), pp.611-629.

Kruse, C.S., DeShazo, J., Kim, F. and Fulton, L., 2014. Factors associated with adoption of health information technology: a conceptual model based on a systematic review. JMIR medical informatics, 2(1).

Lewin, S., Glenton, C., Munthe-Kaas, H., Carlsen, B., Colvin, C.J., Gülmezoglu, M., Noyes, J., Booth, A., Garside, R. and Rashidian, A., 2015. Using qualitative evidence in decision making for health and social interventions: an approach to assess confidence in findings from qualitative evidence syntheses (GRADE-CERQual). PLoS Medicine, 12(10), p.e1001895.

Lewis, S., 2015. Qualitative inquiry and research design: Choosing among five approaches. Health promotion practice, 16(4), pp.473-475.

McNeil, A.J., Frey, R. and Embrechts, P., 2015. Quantitative risk management: Concepts, techniques and tools. Princeton university press.

Mendel, P., Siegel, S., Leuschner, K.J., Gall, E.M., Weinberg, D.A. and Kahn, K.L., 2014. The National Response for Preventing Healthcare–associated Infections: Infrastructure Development. Medical care, 52, pp.S17-S24.

Pedrycz, W. and Chen, S.M. eds., 2015. Granular computing and decision-making: interactive and iterative approaches(Vol. 10). Springer.

Pleune, T., 2017. Operational Risk Management. In Commercial Banking Risk Management (pp. 121-134). Palgrave Macmillan US.

Rubin, A. and Babbie, E.R., 2016. Empowerment series: Research methods for social work. Cengage Learning.

Smith, J.A. ed., 2015. Qualitative psychology: A practical guide to research methods. Sage.

Wolke, T., 2017. Risk Management. Walter de Gruyter GmbH & Co KG.

Wong, C.W., Lai, K.H., Cheng, T.C.E. and Lun, Y.V., 2015. The role of IT-enabled collaborative decision making in inter-organizational information integration to improve customer service performance. International Journal of Production Economics, 159, pp.56-65.

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