Analysis Of Woolworths: Organizational Structure, Marketing, Financial Practices

Introduction to Woolworths

Woolworth’s is the biggest supermarket chain with extensive retail importance throughout Australia and New Zealand maintained by Woolworths Limited. It was founded in September 1924. It is the biggest retail company in Australia and the second main in New Zealand. Merely after 1924, the customer interest developed and business started expanding to preserve its development in trade business and capitalize on its market asset. They have significantly concentrated on cost cutting and efficiency in dealing unnecessary expenses. As of Jan 2017, every single person of the Woolworths utilizes a green apple logo. In 1985, they acquired American supermarket giant Safeway. It is generally the most reputable organization in the US. It has been initiation in Australia for more than 80 years and concentrating on giving extreme products and services to its clients by using different product advancements, estimating policies, and human resource administration policies (Devin and Richards, 2018). It aims at providing more variety product choices and economical price to its customers. This report aims at the organizational structure, people management practices, marketing practices, financial practices, and integrated analysis of organization.

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Functional

Woolworth’s functional structure is depended on being separated up into smaller sets with detailed tasks or activities. Woolworth is a company where employees are working with material expertise, another in marketing and rest of in finance. In every area, the company has a separate manager or director who gives a report to the administrative level in the hierarchy, which may supervise multiple areas (Riikkinen, Kauppi and Salmi, 2017).

Divisional

Woolworths divisional structure depend on Organizations that function around objective many times use a divisional organizational structure. This structure permits for much more independence among the workers in the company. In this structure, each division operates as its own company, handling its resources and spends money on certain activities or aspects of the division. Divisional structure gives greater flexibility to a bigger organization permitting each one to operate with one or two people reporting to the parent company (Frias, 2014).

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Matrix

Woolworth’s matrix structure is a blend of organizational structure; the matrix arrangement is a mixture of the functional organizational structure and the projected administrative structure. The matrix structure is stimulating because it can be difficult in reporting to multiple choices and knowing what to communicate with them. Benefits of this structure are that workers share their knowledge across the varied functional divisions, permitting for better communication and understanding of each activity (Xu, Gao and Hammond, 2017).

Woolworths’ Organizational Structure

(Weebly, 2004)

People management practices

  • Recruiting and Inducting New Staff: – Woolworth’s trusts on having the best workers working in its departments. To employee the best out of it, Woolworth generally promotes its jobs online with the candidates essential to send their candidates online. The objective is to handle all the candidates with politeness, deliberation as well as equality (Nyirenda and Ngwakwe, 2014).
  • Maintain Staff Performance and Engagement: – Woolworths has great performance and innovative idea for management systems where the employees are examined created on the current knowledge they offer, the one they want and the future career options. The organization also indulges the workers in taking decisions particularly those decisions that directly affect the workers.
  • Recognizes and Improvements in High Execution Staff: – Good performance is fortified at Woolworth along with the management satisfying those with astonishing performance. This type of feature goes beyond the scope of practice or provision of an extra involvement to the industry.     
  • Securities of the Employees: – When it comes to the security of the workers, Woolworth is very concerned. They ensure security in Handling of electrical appliances and workers working in stores. Woolworth has a collection of policies and rules that administer the procedure of working in the departments. These security actions are to be witnessed by all the workers at all times (Kumarasiri and Jubb, 2017).

Within each category, Woolworths give a huge assortment of choice relating to the brand and international cuisine. In this manner, it does not leave the customer disappointed concerning choice. Woolworths has significant prospective for investing advanced amount in research and development for associate the innovation activities. For example, Woolworths offer some advanced diversion and leisure goods, innovative home usages. They have an expanded range has helped the business cater to the versatile necessities of the clients like the one-stop store for them (Makhitha, 2016).

Price

Woolworth’s ensures to preserve higher prices in the market. Having discovered that it deals an assortment of premium varieties in the evolved way of life, the prices are kept reasonable in the market. For example, it concentrates on embracing of competitive pricing strategy. They also condensed profit margin, which can be rewarded with the increasing level of sales. They also provide with their Woolworths shopping card, which inevitably tracks acquisitions and offers fuel reimbursements applicable so there is no need to hold paper receipts (Pulker, Scott and Pollard, 2018).

Woolworths currently controls 1000 stores in Australia, many are supermarkets and the other is convenience stores. They have the following private name brands i.e. Woolworth’s Select, Woolworth’s Fresh, Woolworth’s Home brand, and Woolworth’s gold. The retail chains using the name of this variety are situated in Austria, Germany, Mexico, and the United Kingdom. In South Africa, it operates supplies like Marks N Spencer, has outlets in these provinces, and has a wide dispersal network (Malgas, Khatle and Mason, 2017).

The promotion has always been of keen importance for Woolworths. They have frequently been developing in the same. In this manner, they carry out extensive promotion via online media as well as bulletins and magazines for efficient promotion. Woolworths company deal with discount on some definite products. Furthermore, it offers complementary things on a purchase of certain extent. Least selling produces will be given as the matching goods on a specific day. They offer gift cards, extensive offers, and deals for the customers. An extensive advertising channel supports the organization to attain the target segment and gain assistance in the market (Doherty, Smith and Parker, 2015).          

The Woolworths Group has established procedures to empower the organization to provide stakeholders and the market commonly with timely, immediate and equal access to appropriate information.

The Company’s Continuous Disclosure Policy expects to:

  • Achieve consistency with continuous disclosure administrative requirements
  • Clarify the responsibility of the Woolworths Group’s senior officials
  • Encourage financial specialist confidence in the reliability of Woolworths Group and its securities (Akbar and Ahsan, 2014).

Marketing Practices at Woolworths

Woolworths becomes conscious of any Market Sensitive Evidence, it will inform ASX promptly and immediately, unless a release in the ASX Listing Rules relates. It protects the discretion of any facts that may be Market Sensitive Information.

Woolworth’s shareholders and other investors are educated about matters related to material, which affect the organization through ASX declarations, periodic correspondences and an assortment of forums and periodicals. The Group extended its shareholder engagement to incorporate regular email announcements of significant events or intermittent corporate reporting, involving results announcements. Woolworths Group helps to direct through a complex supervisory, legislative, and governmental landscape, offers on-going macro-environmental visions, develops goodwill representatives, and eventually ensures our continued social authorisation to operate. They are continuously sharing information and co-operating sustainability matters in order to furnish staff with a more profound comprehension and drive sustenance of our Good Business Journey (Padin et al., 2017).

Woolworth’s attempts to manage sustainability and risk which is an essential part of our strategy ensures the Group ‘resources, including reputation, and improving shareholder esteem in a sustainable way. Woolworths’ comprehensive governance system safeguards that its sustainable corporate practices are implemented and targets attained. They also influences risk registers which are advanced for key business areas to safeguard that all recognized risks are accepted, weighted according to the approved risk assessment system, and action policies are identified to diminish the risk (Santos, Svensson and Padin, 2014).

Woolworths Group achieves a risk management framework, which, is organized with the governance structure, is considered to deliver a sound framework for dealing with the material risks of leading business. The Enterprise Risk Management Framework sets out the benchmarks and procedures for recognizing, monitoring and recording of risks influencing the achievement of strategic intentions and operating plans. The GM supports in establishing on-going risk management activities, reviewing, collaborating with management through appropriate risk forums and mounting identified or developing risk experiences to Senior Management/Groups and the Board as recognized by the business. It owns and accomplishes risk, supervises and sets the system and standards, and delivers independent guarantee of framework and control efficacy (Santos et al., 2015).

Woolworths began in 1924 as a small-dominated organization with a simple framework under the brand Woolworths Stupendous Bargain Basement in Australia. All this was attained through gradual development along with achievements of significant market performers like Dam murphy, 126 Australian Safeway Stores, Centralian Traders Pvt Ltd, Dick Smith Electronics, and many more (Modi, 2015).

Financial Performance of Woolworths

It works three major splits viz. Woolworths South Africa, situated in Africa; David Jones, exchange in Australia and Country Road Group centred in Australia, South Africa, and New Zealand. The Group currently has more than 15 million clients, engage more than 205000 employees across 14 nations, and vocations in more than 1400 store places. In the 2011 economic year, their EBIT was $3.3 billion, with around $3.1 billion approach from Australian processes and $196 million from New Zealand (Okanga and Drotski, 2016). They have verified constantly strong financial performance. They have displayed solid development in respect of sales and EBIT over the previous financial years with an increasing advance rate of 7.5% – 13.7% from the era 2006-2011 (Atkins and Maroun, 2015).

Woolworths sheer integrate the supply chain, take possession of primary transport, and advance tactical and functioning planning. Their Smart chains are able to track the policy, which integrates all statistics and combination of technologies. Additionally, the study showed that when a business change from a company owned and managed entities to franchise activated stores, growth enhances. As it has 400, retail stores including Franchise stores and in more than 1400 locations. They are improving their operational, tactical, and operational management and making it well organized and effective in delivering organizational objectives.

Conclusion

Woolworths has been the dominant participant in the retail market and conserving the sustainability of its economical edge. They have been ranked as one of the most reliable brands in Australia and New Zealand retailing business. As it can be seen from organizational structure is workers are combined with knowledge and function and permitting them to pay attention to implementing their characters as a division. People management practices involve inducting and recruiting personnel, managing staff engagement, and recognize good performance. Marketing practices involve range of products, which is verified and approved by Woolworth specialists to sustain quality. Financial practices include shareholder engagement exercises that are annual General Meeting, the issue of the Annual Report, and regular issues of budgetary data, including half and full-year economic results. Integrated analysis showed the diversity of unrelated product outlines offered by Woolworths, and there is a great development in performance and hence leads to greater progress in sales and cost control.

References

Akbar, S. and Ahsan, K. (2014) Analysis of corporate social disclosure practices of Australian retail firms. International Journal of Managerial and Financial Accounting, 6(4), pp.375-396.

Santos, M., Svensson, G. and Padin, C. (2014) Implementation, monitoring and evaluation of sustainable business practices: framework and empirical illustration. Corporate Governance, 14(4), pp.515-530.

Atkins, J. and Maroun, W. (2015) Integrated reporting in South Africa in 2012: Perspectives from South African institutional investors. Meditari Accountancy Research, 23(2), pp.197-221.

Devin, B. and Richards, C. (2018) Food waste, power, and corporate social responsibility in the Australian food supply chain. Journal of Business Ethics, 150(1), pp.199-210.

Doherty, B., Smith, A. and Parker, S. (2015) Fair Trade market creation and marketing in the Global South. Geoforum, 67, pp.158-171.

Frias, J.L. (2014) Educational entrepreneurship: The relationship between organizational structure and innovation. U.S: Fresno.

Kumarasiri, J. and Jubb, C. (2017) FRAMING OF CLIMATE CHANGE IMPACTS AND USE OF MANAGEMENT ACCOUNTING PRACTICES. Asian Academy of Management Journal of Accounting & Finance, 13(2).

Makhitha, K.M. (2016) Marketing strategies of small craft producers in South Africa: practices and challenges. Journal of Applied Business Research, 32(3), p.663.

Malgas, B., Khatle, T. and Mason, R.B. (2017) Job creation in the South African retail sector. The Retail and Marketing Review, 13(1), pp.1-13.

Modi, A.T. (2015) A simple model to evaluate integrated vegetable production for food security in KwaZulu-Natal, South Africa. Food Research International, 76, pp.946-952.

Nyirenda, G. and Ngwakwe, C.C. (2014) Environmental management practices for sustainable development: agenda for harmonization. Journal of Environmental Economics, 5(1), pp.76-85.

Okanga, B. and Drotski, A. (2016) Integrated business model for mitigating e-retail information security risks. Journal of Contemporary Management, 13(1), pp.1364-1393.

Padin, C., Ferro, C., Svensson, G., Høgevold, N.M., Varela, J.C.S. and Wagner, B. (2017) Validating the influence of stakeholders and sources when implementing business sustainability practices. International Journal of Procurement Management, 10(2), pp.248-265.

Pulker, C.E., Scott, J.A. and Pollard, C.M. (2018) Ultra-processed family foods in Australia: nutrition claims, health claims and marketing techniques. Public health nutrition, 21(1), pp.38-48.

Riikkinen, R., Kauppi, K. and Salmi, A. (2017) Learning Sustainability? Absorptive capacities as drivers of sustainability in MNCs’ purchasing. International Business Review, 26(6), pp.1075-1087.

Santos, M.D., Svensson, G., Padin, C. and Høgevold, N.M. (2015) Corporate risk exposure by implementing sustainable business practices-an African case. International Journal of Logistics Economics and Globalisation, 6(3), pp.223-235.

Weebly. (2004) Management Structure Woolworths.[online] Available from: https://orreconomics.weebly.com/management-structure.html [Accessed 26/08/2018]

Xu, J., Gao, X. and Hammond, J. (2017) E-tailing in Australia: A preliminary analysis of David Jones. International Technology Management Review, 6(4), p.149.

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