Importance Of Performance Appraisal And Managing Remote Workers | Ethics In Decision Making

Importance of Performance Appraisal

Importance Of Performance Appraisal

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Performance appraisals are important to the employees and the company. It assists the company in finding out if the employees are a liability or productive. In addition, it assists the employees in finding out where the carriers of the employees are heading. It is also an important part of HR Management. The process does not need to be a tiresome event for the supervisor/HR or the employees (Wang, & Frederick, 2018). It can be a platform for the employees to express their work-related issues and sort them out and for the supervisor to inspire the employees to impart more. A performance appraisal meeting is where the employees’ hard/good work is recognized, and it is crucial to recognize a job well done.

Furthermore, when the employees have not performed to their best, the company must show that it is interested in the performance of every employee and their blooming in the organization. This approach encourages the employees to put in more effort, which benefits the organization. A consistent appraisal program deeply influences employees’ motivation and satisfaction. An employer can detail the areas that the employees need to improve on during an appraisal meeting. The employees get the chance to go through the data, concur with the employer, and then strive towards achieving the plan for tutoring and development.

An organization can employ three measurement systems to improve its performance. First is the Graphic Rating Scale. This method is preferable for production-aligned work environments and other workstations that move faster, like the food and beverage industry (Kataria, Kumar, Sureka, & Gupta, 2020). A graphic rating scale comprises a record of job obligations, performance standards, and a rating scale of 1-5 for employee performance. Secondly is Management by Objectives. It is essential in measuring an employee’s performance in managerial or supervisory posts. MBOs begin by recognizing employees’ goals, and it is at this point the manager and their employees identify the resources needed to realize those goals. They then meet occasionally-quarterly is best to discuss the employees’ progress and reschedule goals that the employees may need additional time and resources to achieve. The employees” goals are measured by how many of their goals they can achieve in the allocated time frame. Thirdly, Forced Ranking of an Employee. This method earned its bad name when it became popular in the reign of GE’s former CEO, Jack Welsh. Jack championed managers and supervisors, grading the employees in three groups. The best performers contain approximately 20% of the staff, average performers form 70%, and the least-performing employees constitute 10% of the staff. This method measures the employees’ accomplishments against their peers rather than comparing the staff’s recent assessment period against the staff’s past discharge. It is for this reason that forced ranking bestows itself to establishing a competitive work domain.

Measurement Systems for Performance Appraisal

However, the absence of a formalized structure poses a threat to the effectiveness of performance appraisal. Errors like Recency may occur. This happens when the rater gives more on the current events when appraising a staff’s performance (Passmore, 2019). The rater is likely to remember the recent occurrence, whether good or bad. This can be solved through a documentation program/method of the positive and negative performance.

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For a supervisor to effectively manage their remote workers, they have to believe-except if they have proof to the contrary- that the staff is delivering even if they are absent in the office. Although the supervisors seek to meter their performance, they must trust that their staff is doing a good job except if the metric says antagonistically. A supervisor can measure their remote staff by valuing the output over the work put in. an organization that is new to remote workers is used to seeing its staff in the office. In addition, “home” may mean “no work” to some supervisors/managers (Aksoy, & Bayazit, 2019). However, entities have to realize that some employees may prefer working at home/remotely because they can work at their speed. Their speed could be the best thing that brings out their best. When your employees are working remotely, it is best to keep track of their work and not emphasize tracking their working hours. Secondly, you should value the internal feedback. A usually overlooked but useful technique in the measurement of the productivity of remote workers is the implementation of internal feedback procedure. You can achieve this by allowing your employees to fill out a brief survey, in which they give honest feedback opinions on their workmate’s performance and attitudes during work. These questionnaires focus on employees’ strengths and areas their workmates need to improve. Thirdly, adopt the tools like teamwork. Teamwork enables you to organize things, keep track of every billable minute, and guarantee that projects are completed and delivered on time as per the budget.

Throwing the guy on the bridge to save the lives of the five workers is unethical. Hence, the decision is not to push him down the bridge but rather to change the train’s track. This decision is based on Deontological ethics that states that some acts are nobly requisite despite their consequences. In the first instance of diverting the train, no one is taking another person’s life directly. The latter outcome demands taking one’s life directly to save the others. According to Deontological ethics, some actions are nobly mandatory, disregarding the outcomes for human welfare. In this scenario, pushing the guy on the bridge results into saving the five lives of the workers, such a crime is highly unethical.

Managing Remote Workers

It is arguable that changing the rail track means murder of the guy at the other end. Nevertheless, in this scenario, no one is carrying it out directly. Eliminating an innocent person directly is unjustifiable, whether its outcome is good. It is prudent to say that others’ lives should not be used as a means of saving the others; therefore, the option of diverting the train seems more logical as compared to pushing the guy on the bridge to save the five workers.

Media

Yojana Magazine Sep, 2020.

The magazine focusses on various ethical decisions that govern human morality.

Yojana Magazine September 2020 English PDF [Ethics Issue]

  1. YouTube (The Ethics Centre)

The video focusses on the right decision that we have to make. Decisions are quality based and not quantity.

  1. Ethics and Behavior article (Shai Lederman and Gaby Selfler)

The article explores the relations between ethical leadership and complex work behavior. 

https://www.tandfonline.com/toc/hebh20/0/0

The next move on decision-making criteria for ethical decisions will focus on all four different approaches, i.e., the legality, standards of the company, fairness to the stakeholders, and disclosure. A company must abide by the set rules and standards that govern business in a given locality, failure to which may lead to dire consequences like closing down by the authorities or heavy penalties that the organization may not be in a position to sustain. In addition, the company’s standards need to be preserved and followed to the latter as this enables it to run effectively and achieve its set goals and objectives (Lyons, Alonso, Moorman, & Miller, 2020). Moreover, the stakeholders are at the risk of losing their investments or can pull out from the company when their interests are not considered. The stakeholders invest in companies that they feel have their interests at heart; it is, therefore, important to put their interests when making decisions. When the decisions favor them, they can put in more investments in the company instead of when they feel sidelined in some decision-making processes, or certain rules and regulations are adjusted without their knowledge. It is also important to make rules and regulations that can be disclosed privately and publicly. When the rules can easily be disclosed, then the company will earn the trust of both its employees and the customers. This enables or rather can attract more investors and customers.

References

Aksoy, E., & Bayazit, M. (2019). The relationships between MBO system strength and goal

climate quality and strength. Human Resource Management, 53(4), 505-525.

Bartram, D., & Burke, E. (2018). Industrial/organizational testing case studies. Handbook of test

security, 313-332.

Kataria, A., Kumar, S., Sureka, R., & Gupta, B. (2020). Forty years of employee relations–the

international journal: a bibliometric overview. Employee Relations: The International Journal.

Lyons, B. D., Alonso, A., Moorman, R. H., & Miller, A. (2020). 14 Implications of the Changing

Nature of Work for Selection. The Cambridge Handbook of the Changing Nature of Work, 297.

Passmore, J. (2019). Mindfulness in organizations (Part 2): a practitioners’ guide to applying

mindfulness-based approaches in leadership development, workplace wellbeing and coaching. Industrial and commercial training, 132-138.

Rahman, B., Islam, Y., & Ahmad, F. (2017). The Impact of HR Policies over the Financial

The soundness of Commercial Banks: A Study on Dhaka Bank Limited. Asian Journal of Humanity, Art and Literature, 4(2), 83-98.

Roche, W. K., & Teague, P. (2014). Do recessions transform work and employment? Evidence

from I reland. British Journal of Industrial Relations, 52(2), 261-285.

Wang, A. Y., & Frederick, C. M. (2018). Leadership in higher education: Opportunities and

challenges for psychologist-managers. The Psychologist-Manager Journal, 21(3), 197.

Yusoff, Y. M., & Ramayah, T. (2011, March). ‘Factors influencing attitude towards using

electronic HRM. In 2nd International Conference on Business and Economic Research Proceeding (pp. 14-15).

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